Accounting Services Associate III
Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Sep 25, 2026. Conduent scores B on the Alion truth index.
Job Track Description:
Vendor Servicing Specialist
The Vendor Servicing Specialist acts as the liaison between partners, customers, and customer ambassadors to ensure a professional and positive experience. This role will handleall aspects of the end of term process and several post booking activities needed to maintain and grow partner relationships. In addition to transactional support and industry knowledge, this role requires a hands-on approach, with creative problem-solving skills and the drive to look for ways to improve processes.
Essential Functions:
Monitor and coordinate the return process with customers, partners & ambassadors.
Manage and prioritize work within several queues (End of Term, buyout, Return Authorization, etc)
Review and approve vendor bids for equipment sales in lieu of returns
Coordinate Vendor returns
Manage reporting, reconciling, and processing of operational partner reports
Subsidies
Fee Sharing
Renewal Sharing
Process daily Trade up reports
Work in a fast-paced Team environment to reduce dealer or customer wait time while providing the highest level of customer service
Broad understanding of accounts receivable, payment application and account reconciliation
Proactively manage Paid Ahead, Disposition & Unapplied reports and coordinate with AR to have accounts updated as needed.
Maintain customer records by updating account information after each correspondence with customer or dealer
Respond all correspondence within departmental mandated turnaround time
Multitask while working in several different software applications including but not limited to:
InfoLease, Service Cloud, Microsoft Office, Outlook, and additional desktop applications.
Adhere to compliance of Documented Policy & Procedure; both Departmental and Organizational.
Assist and complete any additional tasks deemed needed by management
- Typing Speed Requirement 20WPM
Qualifications:
High School Diploma/GED required.
College Degree in related field desired.
High volume phone experience.
3 plus years of Equipment Leasing/Financing Experience desired.
Must have excellent written and verbal communication skills.
Detail oriented and ability to always remain calm and professional.
Works independently
Ability to multitask and pivot projects