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Location
Hybrid (Hyderabad, Bengaluru, Noida, India)
Seniority
Middle · 8+ years exp

Confirmed on the employer's own hiring board on Nov 9, 2026. First seen by Alion on Nov 9, 2026. Conduent scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Conduent is a business process services company headquartered in Florham Park, New Jersey, that runs customer experience, finance and accounting, HR and payroll, document processing and claims operations for corporations and government agencies. Spun off from Xerox in 2017 and listed on Nasdaq, it also manages Medicaid, child support, government payments, transit fare and toll systems, with delivery centers across the United States, India, the Philippines, Guatemala, Jamaica and Europe. It hires remote and on-site customer service and benefits call center representatives, accounting and payroll associates, trainers, data entry staff and application engineers.

JD for Senior QA Test Lead (C07) - US Healthcare - Web based Applications

Experience: 8+ Years

Location: Hyderabad / Hybrid

Employment Type: Full-Time

Job Summary

We are seeking an experienced Senior QA Test Lead with strong expertise in Manual Testing, US Healthcare Domain, and Web Application Testing. The ideal candidate will lead QA teams, drive test strategy, manage releases, ensure quality delivery, and collaborate with business and technology stakeholders in an Agile environment.

Key Responsibilities

  • Lead and mentor QA teams across multiple projects.
  • Define test strategy, test plans, estimations, and quality metrics.
  • Oversee Functional, Integration, System, Regression, UAT, and End-to-End testing.
  • Manage defect triage, risk assessment, and release readiness.
  • Collaborate with Product Owners, Business Analysts, Developers, and leadership teams.
  • Drive QA best practices, process improvements, and quality governance.
  • Provide regular status reporting, metrics, and stakeholder communication.

Required Skills

  • 8+ years of QA experience with 3+ years in a Senior QA Test Lead role.
  • Proven experience in manual testing for web applications within Agile/Scrum teams.
  • Extensive US Healthcare domain experience is required.
  • Strong knowledge of Claims, Provider, Member, Eligibility, Benefits, Authorizations, Medicare/Medicaid, and HIPAA EDI transactions (837, 835, 270/271, 276/277).
  • Strong SQL knowledge for backend validation and data analysis.
  • Experience with test automation tools such as Selenium and Playwright, along with working knowledge of Java programming.
  • API testing using Postman or REST Assured.
  • Hands-on experience with Azure DevOps, Jira, or similar ALM tools, plus familiarity with CI/CD and DevOps practices.
  • Excellent leadership, stakeholder management, and communication skills.
  • Experience with AI-assisted productivity and testing tools such as GitHub Copilot, Microsoft Copilot, and ChatGPT.
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