AI Ops Lead / RevOps Lead

Join Connectd, one of Europe's fastest-growing B2B platforms, as an AI Ops Lead / RevOps Lead. In this senior role, you will own the operations roadmap, prioritize projects, and ensure they deliver real impact. You will work closely with every team in the business, have a direct line to the COO and SMT, and lead and grow an ambitious team. An AI-first mindset is essential, as you will be designing, building, and owning AI-driven workflows end to end.

Missions

• Decidir qué proyectos de operaciones se llevarán a cabo, en qué orden y cómo, y mantener una hoja de ruta clara y visible.
• Asegurarse de que cada proyecto tenga un impacto real, desde la definición hasta la adopción, y medir lo que cada proyecto realmente entrega.
• Elegir la solución más efectiva, oportuna y asequible para cada problema, equilibrando las victorias rápidas con las construcciones a largo plazo.

Profil recherché

Operator and process

• Has run a RevOps or Ops function: HubSpot (or other CRM) admin depth including objects, pipelines, workflows, sequences and the API.

• Owns funnel definitions and the forecast, can explain conversion by stage and build the reporting behind it in HubSpot or BI tools.

• Process thinking: maps a messy human process, finds the part worth automating, says no to the rest.

• Has designed a sales or customer success process, not just reported on it: stage criteria, routing, handoffs, renewals.

Agent building, AI & automation

• Has shipped unattended agents with write access across RevOps, used by others for months. Can show run logs, failure rate and what changed after model upgrades.

• Has shipped working automations using LLM APIs plus tools like n8n, Zapier, or custom scripts.

• Hands-on with the current agent toolchain: MCP, tool use, structured outputs, prompt design under real constraints.

• Keeps an eval set of real cases and scores it before changing a prompt or model. Can show one they maintained over time

• Ownership of security and data hygiene: knows what data can go where, manages access and keys, keeps a register of what runs and who owns it.

• Designs write-safe agents: dry-run modes, idempotent writes, human approval on high-risk changes, audit logs. Can describe an incident and the guardrail added afterwards

Data & Tech

• Can model business entities and their lifecycles, and decide for each field which system is the source of truth and which direction data flows.

• Writes glue code, uses git, builds integrations that handle auth, rate limits and retries.

• Fluent in SQL, reads schemas unaided, uses BI Tools and data warehouse directly.

• Has run a CRM hygiene programme: dedupe, required fields, enrichment, ownership rules teams follow.