Manager of Product Data & Analytics

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams.  Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

We have an opening for a Manager of Product Data & Analyticsto lead, mentor, and empower a high-impact team of product analysts.

In this role, you and your team won't just report on what is happening in our product-you will help us understand why, and drive the strategic consensus on what we should do about it.

About The Role

Data can tell us that conversion fell. Your team’s job is to tell us why.

Did we impact the product experience? Did the acquisition mix change? Did we bring in lower-intent customers? Did pricing or an onboarding change alter behavior? Did instrumentation change? Is an aggregate metric hiding materially different results across channels, platforms, cohorts, or customer segments?

This is a leadership role for a battle-tested product problem solver who leads from the front. You will build a culture of analytical rigor and partner closely with leaders across Product, Design, Engineering, Growth, Marketing, and Finance to diagnose performance, evaluate launches, and shape our product roadmap.

Our data is accessible through Snowflake and modern AI tooling, including Claude Code. As a manager, you will elevate your team’s execution, ensuring they frame the right questions, interrogate data rigorously, recognize when the obvious answer is wrong, and turn evidence into clear, decisive recommendations.

What You'll Do

• Lead and Develop the Team: Build, coach, and mentor a high-performing team of product analysts. Foster an environment of high agency, intellectual curiosity, continuous learning, and career development. Set a high bar for analytical quality, business impact, and storytelling.
• Drive Strategic Product Decisions: Partner directly with Product, Engineering, and Business leaders to translate strategic questions into analytical agendas. Manage the analytics backlog, balance reactive requests with proactive deep-dives, and ensure the team is focused on high-leverage opportunities.
• Find the Mechanism, Not Just the Movement: Guide your team to investigate changes in activation, engagement, conversion, retention, and monetization until they understand the root drivers. Teach them to separate underlying product performance from shifts in acquisition volume, quality, mix, seasonality, and confounding factors.
• Instill Statistical & Methodological Rigor: Ensure the team accounts for Simpson's paradox, selection effects, survivorship bias, denominator changes, and instrumentation issues. Champion causal inference, rigorous experimental design (A/B testing), and proper statistical standards across all product evaluations.
• Build the Product Measurement Foundation: Oversee the definition and governance of trusted KPIs, leading indicators, metric trees, and customer segments. Work with Engineering and Product to establish telemetry and telemetry standards before products ship.
• Elevate Data Storytelling & Stakeholder Communication: Ensure complex analyses are translated into clean visuals, intuitive concepts, and actionable recommendations. Serve as a key voice in leadership discussions, including when the evidence challenges the prevailing narrative.
• Scale Analytical Leverage through AI: Drive the adoption of modern AI-native workflows (e.g., Claude Code, advanced SQL/Python, "vibecoding" metrics) across your team to multiply efficiency and automate repeatable work. Model a balanced approach: move fast, but aggressively validate code, logic, and output.

What We're Looking For

• Experience: 6+ years of experience in product analytics, growth analytics, or decision science, including 2+ years of direct people management or formal team leadership experience in a technology, subscription, SMB, or consumer-facing business.
• Leadership & Coaching: Demonstrated success in recruiting, mentoring, and retaining talent. A track record of leveling up junior/senior analysts in their statistical reasoning, product sense, and executive presence.
• Deep Product & Metric Fluency: Mastery of activation, engagement, conversion, retention, churn, monetization, and LTV mechanics-with the practical judgment to decompose complex metric movements into root causes.
• Applied Statistics & Experimentation: Strong foundation in experimentation, cohort analysis, hypothesis testing, sample sizing, and causal inference.
• Technical Mastery: High proficiency in SQL and cloud data warehouses (Snowflake, BigQuery, Databricks). Working knowledge of Python or R for statistical analysis.
• AI-Native Working Style: Enthusiasm for modern AI tools (Claude Code, ChatGPT, GitHub Copilot, Cursor) to multiply productivity, paired with the critical judgment to rigorously audit AI-generated code and assumptions.
• Product Intuition & Business Acumen: Exceptional product sense. You instinctively ask why users act a certain way and understand the downstream business and financial implications of user behavior.
• Communication & Influence: Excellent verbal, written, and visual communication skills. Comfortable pushing back on assumptions and presenting complex findings to VP and C-suite stakeholders.

Who You Are

• Experience with experimentation platforms (e.g., Statsig, Optimizely) and behavioral analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics).
• Experience with growth/acquisition analytics, lifecycle marketing, or dbt/modern metric transformation layers.
• Educational background in Economics, Statistics, Computer Science, Mathematics, Psychology, or a related quantitative field.
• Experience in SMB tech, email/marketing technology platforms, or AI-powered product experiences.

What This Role Is Not

This is not a dashboard ticket-queue manager, a passive reporting function, or a pure people-admin role. Trusted KPIs and operational dashboards are essential foundations, but they are not the end goal.

The goal of this role is to build an elite analytics unit that serves as a core engine for better product understanding, higher-conviction product decisions, and measurable business growth.

#LI-HK1 #LI-Hybrid

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$109,200—$136,500 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees. 
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.