GSOC Team Lead

Control Risks is hiring a GSOC Team Lead to oversee a brand new GSOC program we are building for a major Fortune 500 client. Lead a high-performing Global Security Operations Center (GSOC) team at the forefront of protecting the organization’s people, operations, and reputation worldwide. In this role, you will oversee 24/7/365 security intelligence operations, mentor and develop analysts, and drive continuous improvement across processes, technologies, and operational capabilities. You will provide strategic guidance during global incidents, deliver executive-level briefings, and ensure timely, actionable intelligence reaches key decision-makers. This is an opportunity for a dynamic security leader to shape the future of a critical global function while working closely with senior leaders and cross-functional stakeholders across the organization.

• Supervise the Global Security Operations Center (GSOC) team, overseeing onboarding, training, quality assurance and scheduling to maintain continuous 24/7/365 operational excellence.
• Monitor global events in real time, such as national disasters, civil unrest and geopolitical threats, assessing their potential impact on the client’s global workforce and operations.
• Review and refine intelligence products, alerts and reports to ensure clarity, relevance and strategic value for executive-level stakeholders.
• Optimize workflows, identify gaps and implement solutions that enhance efficiency, accuracy and responsiveness across GSOC operations.
• Deliver detailed situational briefings and updates to senior global security leadership with confidence and authority.
• Lead the development and implementation of GSOC standard operating procedures (SOPs), best practices and new technologies to advance operational capabilities.
• Coordinate and participate in training initiatives and exercises to ensure team readiness and compliance with protocols.
• Drive collaboration with a cross-functional business partners and of other global security professionals in support of the GSOC’s 24/7/365 operations.
• Spearhead the adoption of new services, tools and technologies that improve intelligence gathering, communication and operational performance.

Requirements

• Bachelor’s degree in international relations, history, political science, criminal justice or related areas of study.
• 7-10 years of experience in intelligence analysis, threat monitoring and threat assessments.
• Proven experience managing a team in a GSOC or emergency response environment.
• Experience working with global risk intelligence and incident response software.
• Proven ability to accurately draw conclusions by synthesizing raw data and information from multiple, unrelated sources into a finished comprehensive product.
• Strong oral and written communication skills.
• Experience evaluating open-source information (media, social media and unclassified information) to conduct incident analysis.
• Experience with emergency mass notification systems.
• Experience with travel risk management software platforms.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The base salary range for this position is $110000-120000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.