SME Solutions Architect

Responsible for designing and proposing end-to-end technology solutions across Telecommunications, IT Infrastructure, Cloud, SaaS, Systems Integration, Networking, and Cybersecurity. Works closely with customers, sales teams, engineers, and technology partners to develop solutions that address business and technical requirements.

Key Responsibilities

• Design end-to-end Telco and IT solutions based on customer requirements.
• Develop solutions covering networking, infrastructure, cloud, SaaS, systems integration, data center colocation, and cybersecurity.
• Conduct customer technical discovery, assessment, and solution workshops.
• Prepare solution architectures, technical proposals, BOMs, presentations, and RFP/RFQ responses.
• Support sales teams in customer presentations, demos, POCs, and technical discussions.
• Evaluate and integrate solutions from multiple technology vendors and partners.
• Provide technical guidance during implementation and project handover.
• Recommend technology solutions aligned with customer requirements, security, scalability, and budget.
• Stay updated on emerging Telco, Cloud, AI, Infrastructure, and Cybersecurity technologies.
• Perform all other duties and tasks as assigned by the Head or management.

• Bachelor's degree in IT, Computer Science, Engineering, Telecommunications, or a related field.
• 5+ years of experience in IT, Telecommunications, Systems Integration, Infrastructure, Cloud, Cybersecurity, or related areas.
• Strong understanding of enterprise network, infrastructure, cloud, SaaS, and security technologies.
• Experience in solution architecture or technical pre-sales is preferred.
• Strong analytical, presentation, communication, and customer-facing skills.
• Ability to work with multiple technology vendors and partners.
• IT Certifications are advantageous.