Senior Design Operations Manager

This is a remote position.

ABOUT CoorB

We build full-fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational excellence, future-proof your IT investments, and ensure a competitive edge in the ever-evolving finance industry.

OUR OPPORTUNITY

We are looking for a Senior Design Operations Manager to establish and maintain the design systems, standards, governance, tooling, and quality processes supporting large-scale digital banking engagements. The role ensures consistency, accessibility, documentation, and efficient collaboration between design and engineering teams.

YOU WILL

»Assess and enhance enterprise design systems, identifying gaps, improvements, and consolidation opportunities.

»Own the design-system roadmap, versioning, contribution process, and controlled adoption.

»Manage design tokens, libraries, components, and their relationship with digital banking platforms such as Backbase.

»Maintain custom-component registers and governance documentation.

»Define and govern WCAG 2.2 AA accessibility standards and acceptance criteria.

»Conduct accessibility reviews and track findings through resolution.

»Establish documentation standards for journeys, components, design decisions, and developer handover.

»Own design handover standards covering responsive behaviour, accessibility, Arabic RTL, content, motion, and usability requirements.

»Run design QA to validate implemented journeys against approved designs and specifications.

»Define quality gates, triage issues, and ensure high-severity findings are resolved and retested.

»Manage design tooling, workspace structure, permissions, libraries, naming conventions, and licences.

»Maintain bilingual design structures supporting Arabic RTL and English LTR.

»Track design operations metrics such as reuse, rework, throughput, and cycle time.

»Support onboarding, team workflow, capacity planning, and knowledge transfer.

»Ensure design assets and repositories follow client security requirements.

»Support transition of design systems, tools, and knowledge to client teams.

Requirements

»TO BE SUCCESSFUL IN THE ROLE YOU NEED

»6-10 years of relevant experience, including 3+ years in design operations or design systems roles.

»Proven experience managing design systems and standards across large design teams.

»Advanced Figma administration, including workspace, libraries, permissions, branching, and plugins.

»Strong knowledge of design tokens and component-library management.

»Experience with design-system governance, versioning, and controlled releases.

»Strong working knowledge of WCAG 2.2 AA and accessibility auditing.

»Experience performing design QA against build specifications and managing issue resolution.

»Strong documentation, knowledge-management, and process-management skills.

»Excellent communication and facilitation skills in English.

»Experience with Backbase or other digital banking platforms is an advantage.

»Arabic/RTL and bilingual design experience is an advantage.

»Banking, fintech, or other regulated-industry experience is a plus.

»Experience with design automation, Figma plugins, research operations, or accessibility certifications is an advantage.

»Degree or diploma in Design, Information Management, or a related field, or equivalent practical experience.