Maintenance Manager

Overview

The Maintenance Manager leads the maintenance operation for Palmilla Beach Resort Vacation Rentals. This position organizes, directs, and supports the Maintenance team to ensure rental residences, common areas, and operational facilities are safe, functional, well maintained, and prepared to company standards. The Maintenance Manager oversees preventive maintenance, repairs, inspections, inventory, vendor relationships, owner-billable projects, and team performance while protecting owner assets and supporting an exceptional guest and owner experience.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Responsibilities

• Serves as a representative of Palmilla Beach Resort Vacation Rentals, displaying courtesy and professionalism to all owners, guests, vendors, and team members through positive action and attitude.
• Leads and develops the Maintenance team through regular communication, meetings, coaching,training, recognition, and performance management.
• Maintains a collaborative work environment and fosters a spirit of teamwork, accountability, and continuous improvement.
• Establishes clear performance standards, work priorities, service expectations, safety practices, and quality requirements.
• Manages scheduling, timekeeping, time-off requests, payroll approvals, staffing needs, and performance documentation in accordance with company practices.
• Participates in recruiting, interviewing, onboarding, training, and retention efforts for the Maintenance team.
• Ensures team members use proper safety procedures, personal protective equipment, tools, and equipment at all times.
• Conducts routine audits of work areas, equipment, vehicles, and maintenance practices to identify and address safety or performance concerns.
• Adheres to all applicable team member guidelines or standards set forth in the CoralTree Palmilla Beach Resort Vacation Rentals Team Member Handbook.
• Performs all job responsibilities in a safe and efficient manner.
• Attends meetings and company gatherings as assigned.This is not an all-inclusive list of duties and responsibilities.

Qualifications

• High school diploma or GED required; trade school, technical certification, or related degree preferred.
• Three or more years of residential, hotel, resort, vacation-rental, facilities, or building-maintenance experience required; prior supervisory or management experience preferred.
• Strong working knowledge of preventive maintenance, general repairs, appliances, plumbing, electrical fixtures, HVAC-related systems, building materials, and vendor coordination.
• Demonstrated leadership, staffing, coaching, scheduling, performance-management, and projectmanagement skills.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage projects, establish priorities, and meet diverse deadlines.
• Proficiency with Microsoft Word, Excel, Outlook, mobile work-order systems, and inventory or purchasing tools.
• Ability to work independently, exercise sound judgment, and take a proactive approach to problem resolution.
• Available to work a flexible schedule, including evenings, weekends, holidays, and emergency or oncall shifts as needed.
• Must have a valid Texas Driver's License and be insurable within the CoralTree Residence Collection system.