Business Systems Analyst - Operations

At Core Health & Fitness, our purpose is to live and share our passion for fitness. We bring innovative health and fitness solutions to the global market with brands like StairMaster, Schwinn, Nautilus, Star Trac, Throwdown, Wexer, Gym Rax and we’re still growing. We press into the future of fitness to ensure the creation of quality products and programming that meet the needs of an ever-evolving industry.

At Core we are committed to building an energetic, diverse, and inclusive workspace. We value our differences and see community strength in diversity and representation. We’re always on the lookout for innovators, dreamers and doers who are passionate about fitness and wellbeing. We explore all opportunities to improve ourselves, our business partners, and our communities. If you’re looking for a fulfilling career in helping people, find the best version of themselves, you’ve come to the right place.

We are looking for a Business Systems Analyst - Operations- to join our growing organization!

Qualifications

General Position Summary

The Business Systems Analyst (BSA) - Operations serves as a key liaison between business operations and technology teams, ensuring that ERP and related business systems effectively support organizational goals. This role analyzes business processes, gathers and translates requirements, and guides the design, configuration, and implementation of ERP solutions across the enterprise. BSA partners with Distribution (Shipping Execution and Warehouse Management) and Sales Order Processing stakeholders to improve operational efficiency and standardize processes across additional entities. In addition to leading initiatives for new functionality and system improvements, the BSA provides ongoing production support, drives continuous process improvement, and contributes to the overall health and evolution of the ERP ecosystem. This position reports to the Director of Enterprise Systems and Applications.

Essential Functions / Major Responsibilities

• Collaborate with functional leaders and stakeholders to understand business needs, translate them into technical requirements, and implement ERP applications or enhancements using industry best practices.

• Gather, document, and validate business requirements for Distribution and Sales Order Processing workflows within Oracle EBS (E-Business Suite).
• Support integration points between Oracle EBS and other systems and business entities (e.g., thirdparty logistics and additional entities joining the standardized ERP platform), including working with technical teams on interface design, testing, and issue resolution.
• Manage scope, schedule, and budget expectations for assigned initiatives and projects.
• Coordinate project activities and serve as the liaison between business stakeholders and the applications team; facilitate meetings, requirements sessions, and user acceptance testing (UAT).
• Facilitate cross-functional working sessions with business leaders and end users to define process improvements and application designs.
• Understand ERP data structures and flows to ensure that information assets are properly governed, maintained, and leveraged across the enterprise; assist in developing analytical, ad hoc, and exception reports to improve business performance.
• Triage and prioritize helpdesk tickets (production support), driving them to resolution within SLA and escalating appropriately.
• Write and maintain SQL queries and reports to investigate data issues, validate configurations, and support analysis.
• Partner with implementation and integration vendors as needed for ERP initiatives and production support

Specific Job Requirements

• High levels of personal integrity when conducting the professional affairs of the organization and dealing with sensitive and confidential data relating to risks and costs

• Strong organizational skills, the ability to perform under pressure, and the ability to manage multiple priorities with competing demands for resources, particularly across concurrent

  production support tickets, project work, and the ongoing ERP upgrade and rollout initiatives.

• Strong communication skills with a proven ability to understand key business, technology, and interpersonal communication concepts, and to communicate effectively with technical staff

  and business stakeholders across Distribution and Sales Order functions.

• Strong functional expertise in Order Management, Shipping and Warehouse Operations within an ERP environment; Oracle E-Business Suite experience strongly preferred.
• Strong knowledge of ERP concepts and business processes, with prior hands-on experience on a major ERP system, including the ability to inspect configurations and setups.
• Working knowledge of integration concepts and technologies (interfaces, APIs, EDI, or middleware) sufficient to partner effectively with technical teams supporting integrations

  between Oracle EBS and other applications or business entities.

• Ability to manage customer expectations regarding scope, schedule, and budgetary parameters.
• Ability to engage with business leaders and end users to understand requirements, and to facilitate and collaborate with various groups to outline processes and application designs that

  improve efficiency.

• Strong customer service orientation, with the ability to identify and prioritize helpdesk tickets (production support), IT Requests (enhancement requests), and technical and functional

  requirements.

• Strong analytical, data-processing, and problem-solving skills.Skilled at working within a team-oriented, collaborative environment, including with external implementation and integration vendors.

Education and Experience Requirements

• Bachelor's degree in computer science, information systems, or related field, or equivalent experience.

• Four to six years of experience as a business systems analyst within an ERP environment, ideally including Distribution, Sales Order Processing, or Order-to-Cash processes.
• Experience facilitating cross-functional meetings, managing projects from initiation to delivery, and serving as a liaison between business users and technical teams.
• Functional knowledge of Order Management, Shipping, and Warehouse Operations within an ERP environment.
• Experience supporting or participating in integrations between an ERP system and other applications or business entities (e.g., CRM, logistics providers, or multi-entity ERP rollouts) is a plus.

  Fair knowledge of accounting modules such as AR, AP, and GL is a plus.

• Effective verbal and written communication skills.
• Working knowledge of SQL query writing, sufficient to investigate data and troubleshoot configuration issues, is strongly preferred.
• Knowledge of and experience with Oracle E-Business Suite is preferred; familiarity with Salesforce.com is a plus.
• Experience supporting an ERP version upgrade or a multi-entity/multi-org rollout is a plus.

Job Specific Competencies

• Budgets/Cost Control - Plans for and uses resources efficiently, always looks for ways to reduce costs, creates accurate and realistic budgets, tracks and adjusts budgets, contributes to budget planning.

• Global Perspective - Has a global view and is comfortable and effective working with global partners, understands global markets and international considerations.
• Organizational Savvy - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
• Strategic Thinking/Management - Creates and communicates a long-term vision, balances short- and long-term goals, keeps own and team's work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts strategic plans.
• Decision Making/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus, when possible, communicates decisions to others.
• Integrity/Ethics - Deals with others in a straightforward and honest manner, is accountable for actions, maintains confidentiality, supports company values, conveys good news and bad.

  Developing Others - Sets challenging and productive goals for team, keeps team accountable for actions, provides leadership and motivation, provides resources and support, uses

  checkpoints and data to track progress, sets up systems and processes to measure results.

Working Conditions

The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require: Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items - The employee is occasionally required to stand, walk, sit, and reach with hands and arms; and stoop, kneel, crouch, or crawl. Requires the ability to move around and maneuver products when necessary. Occasionally lifts and carries items weighing up to 15 pounds Walking and Standing - Requires moving around Requires corrected vision and hearing to normal range Requires working under stressful conditions or working irregular hours.

Work Environment

Work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions: work performed in an office environment. Involves frequent interaction with internal and external customers.

This job description reflects management’s assignment of essential functions. It is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the employee might differ from those outlined in the above job description and, other duties as assigned, might be part of the role. It does not restrict the tasks that may be assigned nor is it considered a contract of employment overriding at-will employment.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Core Health& Fitness is an equal opportunity employer that does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status, or Vietnam-era veteran status. If you are a person with a disability and you need assistance in applying for a position with Core Health & Fitness, please contact our Human Resources department at [email protected] and direct assistance will be provided.