Senior Finance Operations Analyst

Who We Are

At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services - from car, home, health and life insurance, to income protection, retirement planning and beyond.

Role Purpose

We are looking for a Senior Finance Operations Analyst to join our Finance Operations Team.

We are looking for someone who learns the business quickly, takes ownership of their work and consistently delivers accurate, timely outcomes. The successful candidate will be adaptable, customer-focused and proud of maintaining high standards, particularly when processing payment files and resolving transaction discrepancies.

You will work closely with colleagues across the Finance Operations Division and the wider business, building your knowledge of Finance Operations, Controls, and Reporting over the course of this permanent position.

Accountabilities of the Role

• Manage daily employer premium receipts, ensuring payments are accurately reconciled across employers and relevant policy types.

• Process and reconcile daily employer premium payments and investigate differences.

• Contact employer payroll teams to resolve payment queries quickly and professionally.

• Build and maintain effective working relationships with employer payroll teams and across the wider business.

• Follow up on outstanding items with employers, payrolls and internal stakeholders.

• Prepare monthly premium reports and ensure information is accurate and complete.

• Maintain clear records and support improvements to reconciliation and reporting processes.

• Complete other relevant duties and projects as required.

Skills & Knowledge Required

• 3+ years' experience Financial Services.

• Strong Excel and Microsoft Office skills.

• Good numerical, analytical and problem-solving skills.

• Accurate, organised and able to manage deadlines.

• Confident communicating with payroll contacts, employers and colleagues.

• Ability to take ownership of queries and resolve them promptly.

• Ability to work independently and as part of a team.

What We Can Offer You?

• Flexible working from home options as part of our Cornmarket Flex ways of working

• Significant investments in your professional development (e.g. insurance qualifications, professional qualifications relevant to your role)

• Annual leave (increases based on service)

• Flexi leave (option to take additional annual leave)

• Attractive & flexible pension contribution rates

• Health insurance or wellness subsidy

• Fully paid family leave types (maternity/paternity/surrogacy)

• Performance based bonus/commission

• Income protection

• Life cover

• Discounts on financial products

• Comprehensive health & wellbeing programme

• Employee Assistance Programme

• Active Sports & Social Club

Behavioural Competencies Required

• Customer-focused

• Able to work accurately at pace and meet deadlines

• Excellent communication skills

• Practical problem-solver with strong attention to detail

• Fluent spoken and written English

• Strong customer-focus

Equal Opportunities & Data Privacy Notice

Cornmarket is committed to building an inclusive workplace environment, We’re proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, marital status, membership of the Traveller Community, national origin, race, religion, sexual orientation. We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Acquisition Team. To review our data use practices, visit our Recruitment Data Privacy Notice.