Systems Administrator

Corporate Traffic is a Jacksonville-based logistics company with offices across the country. We're looking for a hands-on Systems Administrator to keep our people, offices and systems running. You'll own day-to-day IT, work directly with our technology vendors, and help roll out the tools our teams use to move freight. Reports to the Director of Technology.

What you'll do

• Own the help desk: triage, troubleshoot and close tickets for on-site and remote users
• Onboard and offboard employees, including same-day access removal when someone leaves
• Administer Microsoft 365, Entra ID and Intune: accounts, licenses, devices and security policies
• Support Azure resources, including certificate renewals, VPN and app service restarts
• Support TruckMate users (remote desktop, VPN, printing) and escalate to our TMS vendor when needed
• Be the day-to-day contact for our managed service provider and other technology vendors
• Manage software licenses and seats, and remove what we don't use
• Maintain the RingCentral phone system and Brivo building access
• Set up workstations, conference rooms and equipment, and help with branch office moves and setups
• Keep our system inventory current: what we run, who owns it, and who supports it
• Help test and roll out new systems
• Write down how things are done so the next person isn't starting from zero

Must have

• A degree in IT or a related field, or equivalent hands-on experience (internships and help desk work count)
• Working knowledge of Windows, Microsoft 365, networking basics and VPN
• Eager to learn and comfortable owning a problem until it's fixed
• Clear writing and a habit of documenting your work

Nice to have

• Entra ID (Azure AD), Intune or Azure experience
• Experience working with outside vendors
• Experience in logistics or with a TMS
• CompTIA A+, Network+, or a Microsoft 365 certification

Location and travel

On-site in Jacksonville, FL. Occasional travel for branch setups. Must be able to lift up to 25 lbs.

Employee Benefits

• Paid Time Off
• Medical, Dental, Vision and Supplemental Life Insurance
• Company-paid Group Life Insurance
• Short & Long-Term Disability
• 401(K) with Company Match