BGR People Partner Sofia Bulgaria

People Partner - Sofia

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

Be the People Partner that connects our Support Centre and market, turning business priorities into a brilliant team member experience.

Our teams make a difference. Whether that’s working on new tech for the perfect pour, helping our teams grow, creating award-winning campaigns, crunching the numbers, or developing the latest exciting menu item; together, we stir up success.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

We also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day.

As a People Partner, there’s never been a better time to join.

So, why Costa?

We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten the deal:

What we can offer...

We're on a growth journey like no other: more countries, more propositions, and opportunities to stretch your skills alongside our warm people, so we want you to feel valued and rewarded with great perks and benefits:

Costa Incentive Scheme

Life, Accident & Disability Insurance

Healthcare

Wellness Allowance

Multisport Card (self-funding)

25 days annual leave

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a People Partner is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll:

Partner with leaders and managers across Sofia, providing practical People support across recruitment, onboarding, employee relations, engagement and performance management. 

Be the link between the local market and our wider People function, partnering with People Operations, Centres of Excellence and external advisers to deliver effective People solutions. 

Bring local expertise and insight, ensuring People policies, processes and programmes are locally relevant, legally compliant and deliver a great team member experience. 

Drive continuous improvement, identifying opportunities to simplify and strengthen local People processes and helping shape a mature, sustainable support model. 

Support wider People and Technology priorities, providing on-the-ground insight, delivering key People programmes and escalating complex or higher-risk matters where appropriate.

Who you are

It’s your unique ingredients we’re interested in:

Pragmatic, responsive and solutions-focused.

Builds credibility and trust quickly.

Must be an expert in local employment law.

Comfortable operating independently within clear delegated authority.

Strong attention to detail and governance.

Resilient, adaptable and able to prioritize effectively.

Collaborative and culturally aware.

Takes ownership and follows through on commitments.

Passionate about creating a positive team member experience.

Where you’ll work

Sofia Costa office

Here at Costa Coffee, we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another in taking a few risks. We learn and grow constantly. Individuality is championed, and we provide a culture where everyone feels included. You can be you at Costa Coffee.

For any reasonable adjustments and general queries, please get in touch with [email protected]