Senior Solutions Engineer

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale.

With Couchbase, organizations bring their data to life, launching game-changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI-ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure.

Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit  couchbase.com and follow us on LinkedIn and X.

Want to be part of our story? Apply today! 

Our Solution (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical components of a sales engagement. This includes explaining Couchbase advantages and differentiators, and how our Couchbase solutions stack meets these customer challenges, all while getting customers excited about using this new approach for delivering consistent business value.

This specific position focuses on assisting customers who interact with our technology via application code and the application development process. This development centric position requires experience in Presales, software development experience as well as time developing business solutions. Experience with one or more Enterprise Programming Languages and Solution Development methodologies.

Location: Sydney or Melbourne

Responsibilities:

• Operate in a consultative process with customers and prospects to define their challenges and opportunities.
• Map these challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value.
• Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers.
• Present art of the possible and think outside the box approaches and solutions.
• Support technical and business discovery activities including workshops, demonstrations, across multiple opportunities
• Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts.
• Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Develop and deliver exceptional and engaging company/product presentations and demonstrations.
• Work with all technical levels from managers, to architects and developers and explain the Couchbase Ecosystem and its applicability to business objectives and business value
• Be the technical product expert and advisor for customers and stay up-to-date on the data solutions competitive landscape
• Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices and industry standard

Preferred Qualifications:

• 8+ years in a Pre-Sales/Customer-Facing/Consulting Role
• 3+ years of experience in software development or related industries
• Familiarity with NoSQL databases or other distributed high-performance systems
• Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers all the way from development roles to the C-Suite
• Passion for diving into technical issues and solving customer challenges
• Programming skills with any one of the following: Java, Python, Javascript, .NET. C, SQL
• Experienced in at least one of the major cloud services providers (AWS, Azure, GCP)
• Experienced in designing solutions on at least one major database platform including data modeling, indexes and query optimization
• Fluent in English 

Working at Couchbase

At Couchbase, innovation thrives when diverse perspectives come together. Our culture is driven by four core values that guide how we build mission-critical technology and collaborate every day:

• Put the Customer First: The customer must be at the center of everything we do.
• Be a Good Human, Always: Integrity, empathy, and respect are our non-negotiable bedrock.
• Win as One Team: No one wins alone. Collaboration is how we erase silos.
• Build for Mission Critical: Our product earned customer trust. We honor it by relentlessly pushing what’s technically possible.

We actively encourage applications from individuals of all backgrounds-including women, people of color, LGBTQIA+ professionals, veterans, and individuals with disabilities. We also value unconventional career paths and unique life experiences.

A note on qualifications: Studies show that underrepresented talent is less likely to apply unless they meet 100% of the criteria. If you are excited about this role and feel you can make strong contributions to our team, please apply -even if your experience doesn't check every single box.

If you require reasonable accommodations during the recruitment process, please let your recruiter know. We are happy to support you.

Why Couchbase?

Modern customer experiences demand a flexible cloud database platform that powers applications from the cloud to the edge and everywhere in between. Couchbase’s mission is to simplify how developers and architects build, deploy, and consume modern applications. With Capella -our fast, flexible, and affordable cloud database platform-we enable organizations to deliver premium user experiences backed by best-in-class price performance.

More than 30% of the Fortune 100 trust Couchbase to power their mission-critical applications. We’re also proud to be consistently recognized as a Best Place to Work in both the Bay Area and the UK.

What We Offer (Total Rewards)

We offer a holistic approach to benefits that recognizes the value you create, helping you care for yourself and your family:

• Generous Time Off: Flexible programs designed to support your work-life balance.

• Health & Wellness: World-class medical, dental, vision, mental health, life insurance, and employee assistance programs.*

• Financial Security: Competitive retirement plans* and business travel coverage.

• Career Growth: A "Be Valued, Create Value" philosophy focused on your continuous growth.

• Fun & Comfort: Ergonomic setups for both WFH and in-office employees, plus snacks and meals when you’re in the office.

  *Note: Specific benefit programs vary by country. Your recruiter can share details for your location. 

  Disclaimer:

  Couchbase is committed to being an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.

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