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Salary
≈ $101k – $214k per year (Estimated)
Location
In office (Charlotte)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Sep 30, 2026. CPI Security scores A on the Alion truth index.

Overview
Company
Impact
Profile match
CPI Security is a home and business security company headquartered in Charlotte, North Carolina, designing, installing, monitoring and servicing intrusion, video, fire, access control and smart home automation systems. Founded in 1991, it serves residential and commercial customers across the Southeast from branches in markets such as Charleston and Winston-Salem, and runs its own central monitoring station at the Charlotte headquarters. It hires residential and commercial security sales representatives, installation and service technicians, alarm monitoring advisors, customer support supervisors, data engineers and corporate finance and learning staff.

Summary:

CPI Security, in Charlotte, NC, is looking to hire a full-time Product Owner located in office at our corporate headquarters. The Product Owner is responsible for maximizing the value delivered by the product development team by defining and prioritizing the product backlog. Acting as a bridge between stakeholders and the development team, the Product Owner ensures that the team delivers high-quality products aligned with business objectives and customer needs. This role requires strong collaboration, decision-making, and strategic thinking to translate vision into actionable work while fostering an Agile culture.

 

Key Responsibilities

  • Define, prioritize, and maintain the product backlog to ensure it reflects business priorities and user needs.
  • Write, refine, and complete user stories, including detailed requirements and acceptance criteria, to provide clear and actionable guidance to the development team.
  • Ensure backlog items are well-groomed and ready for development, reducing ambiguity and supporting efficient delivery.
  • Serve as the primary liaison between the development team, business stakeholders, and customers.
  • Actively engage with stakeholders to understand business goals, gather requirements, and ensure alignment on product vision and priorities.
  • Define and communicate the product vision, ensuring alignment with organizational goals and market demands.
  • Stay informed about industry trends, customer feedback, and competitive insights to shape the product roadmap.
  • Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.
  • Ensure the development team has a clear understanding of priorities and objectives for each sprint.
  • Collaborate with the team to deliver incremental value, ensuring product releases meet quality and business expectations.
  • Prioritize features and enhancements to balance technical debt, user satisfaction, and business value.
  • Stay updated on Agile methodologies, industry standards, and technological advancements.
  • Foster a culture of continuous improvement, encouraging team feedback and adapting processes as needed.
  • Actively participate in Agile communities and learning opportunities to enhance knowledge and bring innovative ideas to the organization.
  • Define key performance indicators (KPIs) and success metrics to evaluate the impact of delivered features.
  • Regularly review and analyze product performance, providing insights for improvement.

Job Requirements

  • Bachelor’s degree in Business, Computer Science, or a related field preferred.
  • Certified in Project Management Professional (PMP). 
  • Proven experience as a Product Owner, Business Analyst, or in a similar role within an Agile environment.
  • Strong understanding of Agile principles and frameworks (Scrum, Kanban, SAFe, etc.).
  • Experience with product lifecycle management and delivering customer-centric solutions.
  • Familiarity with product management tools such as Jira, Azure DevOps, or similar platforms.
  • Knowledge of the software development lifecycle (SDLC) and technical environments.

Additional:

  • Certified Scrum Product Owner (CSPO) or similar Agile certification preferred.
  • Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills to evaluate requirements and prioritize work.
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