Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 11, 2026. CPjobs scores B on the Alion truth index.
Job Duties:
Provide daily support, maintenance, troubleshooting, and monitoring of IT infrastructure systems.
Perform data centre operations, including hardware installation, cabling, equipment replacement, and routine inspections.
Support enterprise network services such as firewalls, network access control (NAC), routers, switches, load balancers, and proxy servers.
Assist in implementing IT infrastructure projects and work closely with internal teams and external vendors.
Perform IT security tasks, including security patching, firmware upgrades, certificate renewals, and system security reviews.
Conduct system monitoring, health checks, backups, disaster recovery drills, and other routine maintenance activities.
Coordinate with vendors and telecommunications providers for network setup, cabling works, hardware replacement, and emergency support.
Participate in evaluating, testing, and deploying new IT products and solutions.
Maintain accurate records of IT assets, software licenses, and technical documentation.
Provide on-call support and work outside normal office hours when required.
Job Requirements:
Diploma or Degree in Information Technology, Computer Science, or a related discipline.
Minimum 3 years of IT work experience, including at least 2 years in infrastructure, network, or system support.
Experience in data centre operations or relocation projects is an advantage.
Knowledge of structured cabling standards and hardware troubleshooting.
Experience supporting enterprise infrastructure, including: Firewalls, Network Access Control (NAC), Routing and Switching, Load Balancers, Proxy Servers, System Monitoring Tools
Basic Linux system administration knowledge is an advantage.
Strong analytical and problem-solving skills.
Able to work independently and communicate effectively with users, vendors, and contractors.
Good written Chinese and English, with fluent spoken Cantonese and English.
Willing to work under pressure and support emergency or critical incidents when required.

