Business Data Analyst

Business Data Analyst

Role Overview

The Registration team is responsible for the accurate setup, maintenance and control of static and business data across Supply Chain Finance (SCF) platforms. The Business Data Analyst will work closely with Business, Implementation and Technology teams to ensure programme requirements are translated accurately into system configurations, with a strong focus on data integrity, system functionality and technical analysis.

This individual will Act as part of the Technical Expert team, sharing knowledge of the platforms, data structures, system capabilities and technical requirements as setup requirements evolve.

The Registration team’s main objectives are to:

• Perform the static data setup of deals, or "programmes" within Supply Chain Finance, ensuring the accuracy, consistency and integrity of deal parameters in line with business and system requirements.
• Enhance the technical structuring of deals to ensure the programme design can be efficiently translated into the configuration and setup of the relevant platforms.

Roles & Responsibilities

Registration & Data Management

• Prioritise tasks and delegate accordingly to the rest of the team.
• Assist with the preparation of daily, monthly, quarterly and ad hoc reports for Head Office, Business Lines, KPIs and other stakeholders.
• Perform registration within Supply Chain Finance (SCF) platforms based on instructions received from GTS Implementation. Control prerequisites prior to registration and perform data validation and consistency checks on programme parameters.
• Input, control, release and maintain static data and Supply Chain Financing business data across internal and external SCF platforms, including Supply Chain Front Office and Back Office for Payables and Receivables, as well as third-party Payables and Receivables platforms.
• Analyse and validate programme and static data to ensure completeness, accuracy and consistency across systems.
• Maintain clear communication and a comprehensive audit trail for all requests handled.
• Demonstrate strong attention to detail and vigilance in the validation of data to minimise errors and maintain high levels of data quality.
• Understand end-to-end data flows, system dependencies and the downstream impact of data changes, providing quick remediation where incidents or data issues are identified.
• Maintain procedures and user guides, updating and validating documentation following system, process or data changes.
• Extract, review and analyse static data from SCF platforms on demand.
• Coordinate, participate in and contribute to tools release management activities, including business requirements/specification validation, data validation and User Acceptance Testing (UAT) for registration-related items.
• Identify and declare system or data issues relating to registration and provide clear technical details, analysis and supporting information to IT teams.
• Assist with the investigation and root-cause analysis of data, configuration and platform issues, working with technical teams through to resolution.
• Ensure required controls are performed, including JIRAs assigned and ensuring no screens or registration activities remain pending.
• Ensure SCM controls are performed correctly and that supporting details are provided as required.
• Ensure escalation policies and reporting procedures are followed.
• Act as a technical and data subject matter expert, advising internal stakeholders on programme setups, data requirements, system capabilities and platform limitations.
• Apply technical expertise to the delivery of new platform enhancements and evolving setup requirements.
• Perform functional and data testing of new system enhancements, identifying issues and suggesting improvements to system functionality and user experience.
• Collaborate with local and Global Technical Support teams in the investigation and resolution of problem tickets, data issues and system incidents.
• Support the translation of business requirements into system and data requirements, ensuring proposed solutions can be effectively implemented within SCF platforms.
• Deliver training on Supply Chain Finance platforms as part of ongoing knowledge-sharing initiatives.

Financial Security

Knowledge

Staff must have a clear understanding of Group policies and requirements and their own obligations under these standards. This includes ensuring they understand regulatory and Group requirements in relation to Financial Security, both at a general level and specifically as they relate to their role.

Vigilance & Reporting

Staff must remain vigilant regarding unusual or suspicious activity and appropriately report or escalate concerns to senior management or Compliance. Such activity may relate to customers, counterparties, staff or other third parties.

Qualifications, Experience & Competencies

• Third-level qualification in Business, Finance, Information Technology, Data or a related discipline.
• Up to 5 years' experience within banking operations, financial services or a related environment.
• Good proficiency with general IT systems and business applications.
• Experience working with business data, static/reference data, system configuration or data-driven operational processes.
• Technical implementation or systems change experience would be an advantage.
• Proficient knowledge of Microsoft Office, particularly Excel, as well as Word and PowerPoint.
• Strong understanding of data quality, validation, reconciliation and data integrity principles.
• Ability to analyse data flows and understand the relationship between business requirements, data and system configuration.
• Experience with UAT, requirements analysis, incident investigation or release/change management would be advantageous.
• Strong analytical and problem-solving skills, with the ability to investigate data and system issues in a structured manner.
• Clear and concise communication skills, including the ability to communicate technical or data-related issues to both business and technology stakeholders.
• High levels of accuracy and attention to detail.
• Ability to deliver under pressure as workloads change whilst maintaining motivation of self and team.
• Experience delivering a high level of customer service.
• Experience working within a team environment that can be fast-paced, balancing speed and quality through efficiency, accuracy and effective time management.
• Experience working flexibly and with resilience in a changing, dynamic environment.
• Ability to collaborate effectively with Business, Operations, Implementation, IT and Technical Support teams, demonstrating reliability, responsiveness, understanding and strong problem-solving capabilities.
• Commitment to delivering a high-quality, value-added service.