Presales Engineer

Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are expanding our Global Solution Engineering team and looking for a Presales Engineer to provide critical support in the closure of new business by demo scenarios designing, demo set-up, and customization. We expect our candidate to be a fast learner, responsible, proactive, and attentive to details.Requirement:1+ years of proven experience as a Presales Engineer/Junior Business Analyst/Customer Support Specialist/Business. Development Representative with an interest in development in a more technical field.An upper-intermediate level of English is required.Previous experience working with the following systems: CRM, ERP, marketing automation, accounting systems, workflow systems, etc.Knowledge of BPMN will be an advantage.Self-organization and planning.Responsibilities:Collaborates with sales and solution consultants to understand customer challenges, workflows, and business goals.Details required configurations for a customized demo flows that reflect real-world use cases relevant to the customer’s industry and needs.Sets up tailored demo instances using low-code/no-code tools e.g. customizes UI, business processes, analytics etc. to align with the customer’s needs based on detailed configurations.Ensures that demo data, automation, and UI components create a realistic user experience.Builds reusable demo components, templates, and workflows to streamline future presentations.Helps set up and configure PoC environments where customers can test-drive the product.Ensures PoC aligns with customer success criteria and technical requirements.Provides technical input for request for proposals (RFPs) and customer questionnaires.Works with product and solution consultancy teams to refine demo capabilities and address customer concerns.What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Desired Skills and Experience:

• 4-year degree required
• 1+ years of proven experience as a Presales Engineer/Junior Business Analyst/Customer Support Specialist/Business Development Representative with an interest in development in a more technical field
• English level Upper-Intermediate+
• Analytical skills
• Self-organization and planning

Will be an advantage:

• Knowledge of BPMN
• Previous experience working with the following systems: CRM, ERP, marketing automation, accounting systems, workflow systems, etc.

Responsibilities:

• Collaborates with sales and solution consultants to understand customer challenges, workflows, and business goals.
• Details required configurations for a customized demo flows that reflect real-world use cases relevant to the customer’s industry and needs.
• Sets up tailored demo instances using low-code/no-code tools e.g. customizes UI, business processes, analytics etc. to align with the customer’s needs based on detailed configurations.
• Ensures that demo data, automation, and UI components create a realistic user experience.
• Builds reusable demo components, templates, and workflows to streamline future presentations.
• Helps set up and configure PoC environments where customers can test-drive the product.
• Ensures PoC aligns with customer success criteria and technical requirements.
• Provides technical input for request for proposals (RFPs) and customer questionnaires.
• Works with product and solution consultancy teams to refine demo capabilities and address customer concerns.

What you should expect from us:

• The award-winning product (a Leader in Gartner Quadrants) to be proud of.
• A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
• Culture of genuine care, ownership, dedication, and high standards (learn more here).
• A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
• Caring for your health: Creatio offers several options for medical insurance together with our medical partner.
• Creatio offers all team members competitive pay.
• Paid leave options for life-qualifying events, sicknesses, etc.
• Nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration.