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Salary
$74k – $151k per year (Estimated)
Location
Remote (United States)
Seniority
Junior · 1+ year exp
Overview
Company
Impact
Profile match
Cresta is an American enterprise software company founded in 2017 out of the Stanford artificial intelligence laboratory that builds generative AI systems for customer contact centres. Its platform unites autonomous voice and chat agents, real-time guidance for human agents, automated quality assurance and conversation analytics on top of a company's own transcript history. Headquartered in San Francisco, it serves large telecommunications, financial services, retail and travel brands that run high-volume support and sales operations.

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. 

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

We’re seeking a sharp, business-minded Accountant to join our growing accounting team. This is a unique opportunity to shape the revenue to cash processes in a high-growth, cutting-edge AI company. You will work closely with Sales, Finance, and HR to support and scale our accounting function.

Responsibilities:

  • Execute period-end close activities, including the preparation of journal entries, reconciliations and other relevant working papers
  • Manage vendor bills to ensure they are accounted, reviewed and paid for in accordance with relevant policies
  • Manage Accounts Receivable and collections effort, partnering with our Sales team
  • Manage and review expense reports for our employees
  • Assist payroll processing for the company and overseas subsidiaries
  • Support cross-functional teams to optimize operating activities and facilitate strong information flow

Qualifications:

  • Bachelor’s degree in accounting, finance or business
  • 1 year or less of relevant work experience in accounting or auditing
  • Strong knowledge of Excel and other Microsoft Office applications
  • Working knowledge of general accounting principles
  • Ability to communicate clearly and effectively with internal and external stakeholders
  • Ability to be an effective individual contributor by planning, executing and delivering projects in a timely manner

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

  • Comprehensive medical, dental, and vision coverage with plans to fit you and your family
  • Flexible PTO to take the time you need, when you need it
  • Paid parental leave for all new parents welcoming a new child
  • Retirement savings plan to help you plan for the future
  • Remote work setup budget to help you create a productive home office
  • Monthly wellness and communication stipend to keep you connected and balanced
  • In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

Compensation for this position includes a Base salary + Equity.

Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. In addition, total compensation includes a comprehensive benefits package for you and your family.

Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact [email protected] (if you are opting out, please use the subject ‘Opt-Out’ in your email).

Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.

Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

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