Lead Quality Engineer - UC Audio / DSP Testing
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 2, 2026. Crestron scores A on the Alion truth index.
Overview
Crestron Electronics is seeking a Lead Quality Engineer with a primary focus on Audio and DSP testing within the Unified Communications Quality Engineering organization. This is a high-impact, "player-coach" role for a hands-on technical leader who will own test strategy, drive engineering rigor, and develop a talented team dedicated to delivering the premium quality our customers expect.
Our audio testing encompasses validation of sophisticated DSP, multi-zone audio, and conference room microphones and speakers across Crestron's growing portfolio of UC devices. A strong audio background is essential, as this leader will set the technical bar for audio quality across the organization.
As Crestron continues to raise the standard for premium conferencing experiences, this role is essential to ensuring that both audio and camera capabilities are validated to the exacting quality our customers expect.
We are looking for someone with excellent communication skills to collaborate effectively with stakeholders, a keen understanding of both manual and automated testing methodologies, and a commitment to fostering a culture of quality and continuous learning within the team.
Responsibilities
Define and execute the strategic vision for the Audio Quality Engineering team and ensure high-quality products and components
Assess and optimize both objective and subjective product performance, addressing challenges such as third-party integrations, networking complexities, and acoustic variations
Act as the subject matter expert for audio quality, driving decisions to meet diverse user needs and expectations
Build positive, productive working relationships across internal and external stakeholders
Analyze patterns and trends from data collected across multiple sources to improve audio product performance
Develop and implement efficient test processes, procedures, and automation strategies to ensure timely and cost-effective product releases
Collaborate with the security team to meet Crestron and regulatory requirements for audio and video products
Work closely with Technical Product Support teams to identify typical, atypical, and challenging use cases for continuous quality improvement
Partner with Engineering, Product Development, Production, Marketing, and Quality teams to enhance overall productivity
Qualifications
Bachelor's Degree Electrical Engineering or relevant experience
Relevant experience in audio product testing, with a focus on professional audio equipment and voice solutions
Experience delivering high-quality audio products, including digital signal processors, amplifiers, microphones, and audio-over-IP solutions
Strong skills in evaluating product performance in complex environments involving third-party devices, networking, and acoustics
Deep knowledge of audio quality technologies, including Perceptual Audio Quality, Acoustic Echo Cancellation (AEC), Noise Suppression, Reverb Removal, Mixing, Gain Control, Equalization, Power Amplifiers, Beamforming, Spatial Filtering, Multichannel Audio, Audio over IP, Unified Communication Platforms, Music Streaming Services
Ability to make sound technical decisions that balance performance and user experience
Strong analytical skills to identify and address patterns and trends
Ability to work effectively in a fast-paced environment and deliver quality software to production within tight schedules is required
Track record of completing assignments on time with a high degree of quality
Team oriented (we before me); strong interpersonal skills are essential
Familiarity with Audio Testing Equipment: NTi Audio XL2, Audio Precision analyzers, Audacity, Adobe Audition, Sound Level Meters, SPL Meters
Familiarity with Measurement Tools: Oscilloscopes, Multimeters, Signal Generators
Familiarity with Audio Libraries and Protocols: AES67, Dante, AVB, SIP, Bluetooth Audio, SPDIF, RTP, MADI
Familiarity with Bug Tracking Systems: Jira or similar tools
Familiarity with Collaboration Tools: Microsft Teams, SharePoint
Familiarity with Network Analysis Tools: Wireshark, Fiddler
Per applicable state requirements, the annual pay range for this position ($114,500 - $185,000) which consists of base salary (subject to performance), reflects the hiring range for candidates. Also note, an individual’s offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.