Quality Supervisor

Overview

About Cretex Medical

Cretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industry. Our customers view us as a trusted partner in the areas of injection molding, laser processing, metal stamping and device assembly. Learn more at www.cretexmedical.com.

Position Summary:

The Supervisor leads a team of inspectors and technicians, providing clear direction, prioritization, and coaching to ensure timely inspection, accurate product disposition, and adherence to regulatory and customer requirements. The role requires a hands-on leadership presence on the floor, actively managing workflow, removing bottlenecks, and reinforcing accountability within the team. A key responsibility is the execution of core Quality System processes, including Material Review Board (MRB) coordination, support of CAPA investigations, training compliance, and audit readiness. The Supervisor ensures that these processes are not only compliant but also efficient, timely, and aligned with operational needs, directly impacting product quality, cycle times, and customer satisfaction.

Responsibilities

• Provide leadership, training, and support to quality inspectors and technicians
• Lead and prioritize daily workload for quality inspectors and technicians
• Coordinate Material Review Board (MRB) activities through the disposition, corrective action, and approval processes
• Support corrective action and preventative actions (CAPA) investigations relating to quality processes
• Maintain and continuously improve the internal training system and document control processes
• Provide leadership and training to the internal audit team in support of continuous improvement of the quality system
• Provide expertise in support of the supplier quality process, including conducting supplier audits
• Monitor the utilization of employee safety and OE programs
• Partner with the other business segments: sales/marketing, customer service, engineering, quality, and finance
• Understand customer needs and the core business markets we serve
• Ensure business systems are implemented, maintained, and functioning properly

Qualifications

• High school diploma or equivalent degree (GED)
• 5 years of experience in Quality Assurance
• ISO 13485/ISO 9001
• Quality systems auditing
• Root cause analysis and problem solving
• Inspection equipment use and maintenance
• Advanced GD&T
• Lean manufacturing
• Lead, coach, and mentor the Quality Assurance team
• Ability to consistently achieve short and long-term business results
• Ability to follow through on commitments and hold team members accountable
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
• Clear and effective verbal and written communication skills
• Attention to detail
• Ability to work onsite in a cleanroom environment

Strongly Preferred Qualifications

• Bachelor’s Degree in Mechanical, Industrial, or in another Engineering Science
• 5 years of engineering experience in a machining or manufacturing setting

What is it like to work at Cretex Medical?

We recognize the contribution of every individual and promote growth, safety and security for all our employees. Cretex Medical values performance and pays competitive wages along with a rich benefit package. We offer a positive work environment with a focus on continuous improvement.

Here are some of things that employees have said about working for Cretex Medical:

• “The culture at Cretex is collaborative. Everyone here is willing to help you whether it is a director, a machinist, or your boss. Everyone is always willing to help you figure out a project and get it done right.”
• “I would tell potential interns that Cretex is a great company to work for. It has set a high bar for corporate culture as well as the quality of work you can do. I would definitely recommend it.”
• “I learned that I really like the medical device industry. The importance and the gravity of what we do here is felt by the employees. You can have that passion in your work because you know what you are striving for is to save lives.”

We encourage you to explore the many opportunities Cretex Medical can offer you as a valued team member.

Pay Range

Pay Range Details

This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, offers are rarely made at the minimum or maximum of the range.

Company Benefits

All Employees:

Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.

20+hours:

Cretex’s medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.

30+ hours:

Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.

(Some benefits are subject to eligibility criteria.)

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.