Warehouse Lead - Digital Signage Device Confi

About Creative Realities

Creative Realities, Inc. (NASDAQ: CREX) is a full-service, digital signage solutions company with a passion and purpose of connecting brands and people in spaces and places they love. We design, develop, deploy, and maintain digital experiences that are contextually relevant, omni-channel, and specific to the physical environment. Our approach is consultative, tech-agnostic, and solution centric. Our capabilities are end-to-end with the ability to deploy at scale - whether its thousands of locations or a single flagship experience. We specialize in key verticals including Automotive, C-Store, QSR, Heath Care, Retail, and Sports & Entertainment with extensive experience in how digital transforms these environments. Our purpose-built CMS software and ad-revenue / monetization platforms are considered best in class and serve as the backbone for successful installations and ongoing support. Visit www.CRI.com for our full story.

About the Position

The Warehouse Lead specializing in Digital Signage Device Configuration and Shipping/Receiving. They are responsible for overseeing the daily warehouse operations, with a focus on configuring digital signage players, quality control, and managing the logistics of shipping and receiving. This role includes organizing warehouse activities, ensuring the correct configuration of digital signage devices, and maintaining efficient shipping and receiving processes. The Warehouse Lead collaborates with cross-functional teams to ensure timely order fulfillment and proper device preparation for deployment.

Key Responsibilities

• Digital Signage Device Configuration: Lead the team in configuring, testing, and preparing digital signage players according to company standards and client specifications, ensuring they are fully functional and ready for installation.
• Shipping and Receiving Operations: Supervise all shipping and receiving activities, ensuring accurate documentation, proper packaging, and timely delivery of products, both domestically and internationally.
• Quality Control: Oversee quality assurance processes, ensuring that digital signage players are properly configured, tested, and inspected before shipment to maintain high standards of product quality.
• Inventory Management: Manage and monitor inventory levels for digital signage devices and shipping materials, ensuring stock is properly maintained and reorder points are met.
• Order Fulfillment: Coordinate the efficient picking, packing, and shipping of digital signage orders, ensuring that all customer orders are processed in line with company standards and timelines.
• Warehouse Organization: Maintain a clean, organized, and safe warehouse environment, optimizing space utilization and workflow efficiency for device configuration and order processing.
• Process Improvement: Continuously assess and improve warehouse processes related to device configuration and shipping/receiving, implementing best practices to enhance efficiency and reduce costs.
• Team Supervision: Lead, train, and support warehouse staff, ensuring that tasks are completed accurately and in a timely manner. Delegate responsibilities and monitor staff performance.
• Documentation and Reporting: Maintain detailed records of configured digital signage players, shipping/receiving logs, and inventory movements. Prepare reports on warehouse performance metrics as required.
• Vendor Coordination: Work with shipping carriers and vendors to ensure timely and accurate shipments, and resolve any issues related to shipping or receiving.
• Equipment Maintenance: Ensure that all warehouse equipment (e.g., scanners, packing stations, label printers) is well-maintained and operational for smooth workflow.

Education and Experience

• Education: High school diploma or equivalent (required); Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, or a related field (preferred).
• Experience: 3+ years of experience in a warehouse or logistics environment, with at least 1 year in a leadership or supervisory role. Experience in configuring and handling digital signage devices or similar hardware is a plus.
• Technical Skills:

• Hands-on experience with configuring digital signage players or similar devices.
• Proficiency with warehouse management systems (WMS) and inventory tracking software.
• Familiarity with shipping platforms (FedEx, UPS, USPS) and international shipping regulations.
• Basic understanding of digital signage software and hardware systems.
• Knowledge of safety regulations in a warehouse environment.
• Proficient in Microsoft Office (Outlook, Excel, Word)

• Soft Skills:

• Strong leadership and team management abilities.
• Excellent organizational and multitasking skills.
• Attention to detail and commitment to accuracy.
• Strong communication skills, both verbal and written.
• Problem-solving skills with the ability to quickly adapt to operational changes.

Physical Requirements and Work Environment

• Ability to lift up to 50 pounds.
• Comfortable standing, walking, and performing repetitive tasks for extended periods.
• Full-time, may require occasional overtime or weekend shifts depending on shipping schedules and business needs.

Core Values The ideal candidate represents these six core values:

• Passionate We are a group of passionate people. This is the best way to describe TEAM CRI. We work hard and we are proud of the results we produce each and every day. And, we have some fun along the way!
• Respectful We value diversity and unique contributions. We foster a trusting, open and inclusive environment. We treat our clients, partners and our team in a manner that reflects these values.
• Do the Right Thing We do what we say we will do. Our actions shall always be fully transparent and genuine. Our dealings with clients, co-workers and partners must always be conducted with honesty.
• Helps First We are stronger when we work together. We help first, no matter what-whether it’s with our clients or our internal teams.
• Nimble Minded When conventional thinking and processes fail, we want to be the first to provide fresh ideas and solutions. We break through adversity and respond quickly.
• Expects Excellence What we deliver is what we will be measured on. We are committed to getting it right.

Benefits

Company paid individual portion of Medical, Dental, Life, Long and Short-Term Disability insurances; access to participate in company Vision insurance and other voluntary benefit programs; eligibility for a high-deductible health plan (HDHP) with HSA option, including HSA company contribution, FSA, DCFSA; 401(k) program, including company paid match of up to 3% of annual salary; paid time off and holiday pay. May be subject to change based on open enrollment periods or at the Company’s discretion.