Salesforce Technical Lead

Job Description for Salesforce Technical Lead:

Relevant Experience:

• 8+ years of overall IT experience, including 6+ years hands-on Salesforce
• 3+ years in a Technical Lead capacity, owning technical design and leading developers
• Hands-on delivery across Sales Cloud, Service Cloud, Experience Cloud, Field Service and CPQ
• Hands-on Agentforce – Agent Builder, topics, actions, prompt templates, Agent Script
• Proficient in AI-assisted development using Claude, Agentforce Vibes and MCP servers
• Working knowledge of Data 360.

Roles & Responsibilities:

• Technical design ownership – own solution design covering data model, security and sharing model, automation strategy and integration architecture, and document it for the team.
• Hands-on Salesforce development – build and review Apex classes, triggers, asynchronous jobs, Lightning Web Components and Flows to platform best practices and governor limits.
• Administration and configuration – own org configuration, profiles and permission sets, sharing model, reports and dashboards.
• Agentforce agent development – build agents using topics, actions, prompt templates and Agent Script, ground them with Data 360, and validate in Agentforce Testing Center.
• AI-assisted development with Claude – use Claude and Agentforce Vibes to accelerate build, test generation and code review, connect tooling via MCP servers, and set team standards for safe use.
• Integrations – design and implement REST and SOAP integrations using Named Credentials, platform events and middleware, with error handling and retry.
• Code review and technical governance – enforce coding standards, bulkification, governor-limit-safe patterns and security (CRUD, FLS, sharing), including review of AI-generated code.
• Team leadership and mentoring – lead a team of developers and administrators, allocate stories, unblock the team and mentor juniors.
• Release, quality and support – own sandbox strategy, CI/CD deployments, test coverage and release planning, and resolve production incidents.

Preferred Certifications:

• Salesforce Certified Platform Administrator
• Salesforce Certified Platform Developer I
• Salesforce Certified Agentforce Specialist
• Salesforce Certified Data 360 Consultant (formerly Data Cloud Consultant)