Junior Sales Associate

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We at Crossvallia are a technical service company for some of the largest networking and hosting companies in the world. Covering support for several data centers and multiple networks across the globe, Crossvallia is constantly on the edge of new technologies, as well as improving customers services such as: Managed Server Hosting, Cloud Storage, Content Delivery Network and Co-Location. Keeping all of our customers and their clients satisfied and having happy developers, researchers, technicians and operators is the reason why our mantra is "Whatever it takes!"​. No matter what the problem might be, we always aim to provide a perfectly suited solution.

We strive to offer the best service to our customers and their clients, and we believe that the only way this can be achieved is by providing our employees with the best tools and work environment. Come join our team and experience what it's like to work in a tech-friendly environment, where you'll be able to improve your skills and contribute to solve first-class problems.

Opis posla

Are you looking to join an ambitious, high growth, international technology company and build a career in sales? Do you want to work with a renowned brand leader on a groundbreaking product in its sphere, created by some of the best engineers in the world? Are you looking for a company that will invest time in your development, support your professional growth, and listen to your ideas?

One of our biggest clients, HAProxy Technologies, is looking for talented individuals to join their fast-growing team in the role of a Junior Sales Associate.

HAProxy has been a leader in software load balancing for the last 15 years and as the team and portfolio grow, the market impact is only going to increase. To achieve this HAProxy is adding to an already amazing team. This is where you come in…

Your role:

As a Junior Sales Associate (m/f) working from our Sarajevo office, you will be responsible for building and nurturing great long-term relationships with our existing and prospective clients. By serving as the 1st point of contact for the key players in your assigned market (French territory), you will be representing HAProxy through identifying their needs, answering their queries and keeping client satisfaction at the highest level.

Main responsibilities:

• Present, promote and sell HAProxy products and services to assigned prospective and existing customers
• Develop new business with assigned existing clients and identify areas of improvement to meet sales quotas
• Establish, develop and maintain positive business relationships with assigned prospective and existing customers to ensure future sales – build and maintain strong, long-lasting customer relationships
• Research and gather relevant information on assigned clients to identify and understand their needs and their business in-depth
• Serve as a regular point of contact for all clients’ account management matters
• Proactively suggest and promote new products and services – know exactly which of them align with your clients’ needs and help them grow their business
• Reach out to both inbound and outbound leads
• Ensure clients’ queries are answered correctly and promptly – track, assist and escalate to expedite resolution and maximize satisfaction
• Stay up-to-date with the latest industry trends and the competition – keep abreast of best practices and promotional trends
• Analyze assigned market’s potential, track sales, and status reports
• Coordinate sales efforts with the rest of your team as well as other departments – work with engineering, support, and management to ensure timely and successful delivery of our products/solutions while meeting customer needs and objectives
• Provide after-sales support to existing customers
• Prepare reports on account status for deal and customer reviews, as well as customer needs, problems, interests, competitive activities, and potential for new products and services

Kvalifikacije

• A desire to learn and succeed in technology sales (previous sales or customer service experience is a plus – ideally at least a year, but we are willing to consider extremely motivated candidates with somewhat less experience, but a strong interest in a career in sales)
• Written and verbal fluency in French and English is mandatory (fluency in other languages is a plus; such as German, Spanish, Swedish, Italian, …)
• Strong communication skills, both verbal and written
• Excellent analytical, organizational and problem-solving skills
• A knack for negotiation and precise presentation of business ideas
• A university degree, ideally related to business, marketing or technology
• Experience with Salesforce
• A self-motivated, driven individual with a strong desire to achieve
• Both goal and team-oriented
• A person with strong personal integrity and work ethic, willing to continuously improve through feedback
• Able to work daily from Sarajevo office

Dodatne informacijeWe offer:

• Advancement potential within our Sales department