Technical Writer

Are you passionate about translating complex concepts into clear, accessible content?

As a Technical Writer, you’ll become an integral part of a cross-functional team working on innovative solutions in the financial services space. Our client collaborates closely with partners to deliver intelligent, holistic systems that support debt management, insolvency processes, and loan servicing – empowering businesses to build lasting, trusted relationships with consumers.

This is a remote position, with the possibility of occasional travel to the client’s office in Dublin, Ireland, when business needs arise.

IN SHORT:

🌎 100% REMOTELY or from one of our 2 offices

💰 90 - 100 PLN/h + VAT

☑️ B2B contract

Your Daily Missions

• Creating and maintaining high-quality technical documentation for financial software products.

• Collaborating with product managers, developers, QA engineers, and subject-matter experts to gather and verify information.

• Translating technical and domain-specific language into user-friendly content for diverse audiences.

• Structuring documentation logically and clearly to support usability and accessibility.

• Updating and refining content based on user feedback, software updates, and evolving requirements.

• Adhering to documentation standards and style guides while advocating for content quality.

• Contributing to the continuous improvement of documentation processes and best practices.

• Supporting knowledge-sharing initiatives across product and technical teams.

The Essentials We’re Seeking

• Excellent command of English – both written and spoken – is essential.

• Proven experience in writing technical documentation for software products, preferably in complex domains.

• Ability to quickly understand new tools, systems, and technical concepts.

• Familiarity with structured authoring and content tools (e.g., Oxygen Editor, FrameMaker, RoboHelp, or similar) is a plus.

• Experience or working knowledge of markup languages such as XML, HTML, or SGML is welcome.

• Understanding of documentation standards (e.g., DITA) and content management systems is an advantage.

• Comfortable producing visuals or diagrams to represent data flows or system architecture.

• Confidence in collaborating with cross-functional, distributed teams in dynamic, fast-paced environments.

• A proactive and detail-oriented mindset, with strong analytical and problem-solving skills.

• Experience in the lending, debt collection, or financial services domain is preferable but not essential.

Reasons Why You Would Enjoy Working With Us

• We work in the latest technologies and with international clients, and our projects are polished from < to /> - learn about some of the projects we have completed.

• We organize TechTalks, meet-ups and create guilds where we exchange knowledge - you can learn a lot from your teammates.

• We have a close-knit team and we make sure to have regular integrations - we often go out to celebrate together.

• You can work remotely or choose to work from our offices in Wroclaw or Bielsko-Biala. However, we count on your openness to occasionally visit the office for team meetings or client visits, or possible occasional trips to the client's headquarters.

• You can adjust your working hours to suit your needs, starting your day between 7:00 and 10:00 am.

• You can work with great specialists in their fields who also have a sense of humor and other after-hours hobbies. It is the people who create the unique atmosphere and relaxed atmosphere at CSHARK.

• We have a flat structure - we are not a corporation and don't want to be one 🙃.

• We offer bonuses for employee referrals (from 3000 PLN to 7000 PLN).

  
  

Tech stack

• Technical documentation
• XML
• Dita
• HTML
• Documentation tools