Key Account Manager

This is a remote position.

Do you build client relationships that last? Can you spot growth opportunities before anyone else does?
If you’ve got a head for business and a heart for people, ourKey Account Manager role at CUBE84could be exactly what you’ve been looking for.

What you’ll do:

Be the face of CUBE84 for our key clients

• Own and manage relationships with some of our most valued accounts.

• Go beyond project management — build deep trust, understand client goals intimately, and be their go-to advisor.

• Make regular check-ins, strategic conversations, and a commitment to customer success a part of your everyday rhythm.

• Ensure that every conversation and interaction with you addstremendous valueto the client — you’re not just responsive, you’re indispensable.

Drive growth, not just retention

• You know how to listen for opportunities — whether it’s a service they haven’t tapped into or a challenge they haven’t solved yet.

• You’ll identify where we can add more value, pitch smart solutions, and work closely with internal teams to make it happen.

• Your background in Salesforce delivery means you can spot real potential — and speak the client’s language.

Think globally, act personally

• Most of your clients will be in the US. You’ll understand their unique business dynamics and ensure we’re not just delivering work — we’re delivering impact.

• You’ll need a validUS visaand the willingness totravel once a quarterto strengthen these relationships in person.

Bring clarity, structure, and a client-first mindset

• You’ll keep account plans up to date, share insights regularly with our leadership, and make sure we’re always one step ahead.

• Working with our delivery, pre-sales, and leadership teams, you’ll align priorities and ensure every engagement is a win for the client — and for us.

RequirementsYou’ll thrive in this role if you have:

• Overall 10+ years of experience, with at least 5–8 years specifically inSalesforce deliveryandaccount management

• A demonstrated ability to sell within existing accounts, uncovering new opportunities through strategic engagement

• A solid understanding of Salesforce Clouds and how they translate into business value

• Strong communication and storytelling skills, with the ability to influence both internal and client-side stakeholders

• A proactive approach, strong organizational skills, and a strategic mindset focused on long-term success

• Are experienced in building account growth strategies and account planning frameworks

• Have exposure to cross-functional collaboration across delivery and sales

• Bring a consultative approach to client engagement, with a focus on long-term partnership building

Bonus points if you:

• Have managed multi-year enterprise accounts or clients with global operations

• Are familiar with usage-based or subscription-based business models

• Have ledExecutive Business Reviews (EBRs)or Quarterly Planning sessions with C-level stakeholders

• Have worked in ahigh-growth consulting environmentwhere agility and structure need to coexist

Have experience in drivingrenewals, upsells, crosssells and expansionsas part of your core responsibilities

Originally posted on Himalayas