Solutions Engineer, Data Centers

Building the people that build the world.

With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We’re a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As an Application Engineer II you serve as the liaison between external customers and internal departments, the incumbent works in conjunction with sales representatives, sales team, project management, manufacturing, product management, and product engineering. Being a key technical advisor and product advocate, this role fundamentally contributes to build the best practice in product applications through continuous learning and expanding product expertise.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

Technical Excellence:

• Provide technical support to sales representatives, direct account managers, contractors, engineers, end-users and internal departments
• Assist with SPX factory & R&D tours for internal teams and external customers as required
• Advise and assist field sales personnel and their clients on product technical details, application requirements, etc. to obtain solutions of specific application problems
• Deliver technical training support and presentations to internal teams and external customers
• Determine accurate information and calculations as associated with each sales order
• Develop effective strategies based on thorough analysis of project variables, thus maximizing the likelihood of winning jobs

Internal Sales Support

• Collaborate with sales staff to evaluate project requirements and recommend competitive solutions
• Collaborate with internal engineering departments (Ratings, Components, Controls) as necessary
• Analyze RFQ drawing sets and project specifications to provide appropriate scope, site-specific needs, and compliance requirements
• Support proposal development by incorporating wind/seismic considerations, sound requirements, controls requirements, and pricing for other special or custom features
• Prepare accurate, complete submittal documents for timely client delivery
• Coordinate order and project information with project manager to ensure smooth and timely handoff
• Assist with pricing change orders as necessary
• Represent SPX at Trade Shows

Customer Support:

• Serve as the liaison between external customers and internal departments
• Assists customers and potential customers with issues involving SPX product offerings and provide recommendations on solutions to fit their needs
• Evaluate needs of the customer and provide technical solutions and selections that best fit the company’s product portfolio
• Listen, understand, and convey customer requirements
• Provide product support information/ direction from existing manuals, bulletins and guides
• Respond to quote requests (functional, technical, and pricing elements) in a timely manner
• Assist in pricing special options

Documentation and Continuous Improvement

• Identify opportunities for process improvement and streamlining technical support procedures
• Assist product development in developing new and/or enhanced products by communicating trends, needs and issues in the marketplace
• Participate in other duties that relate to the overall goals of the department as assigned

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience

• Minimum of 2 years of experience
• Strong computer skills and knowledge of Microsoft Office software

Preferred Experience, Knowledge, Skills, and Abilities

• Fundamental knowledge in heat transfer, thermodynamics, and fluid mechanics
• Familiarity with HVAC and refrigeration systems
• Ability to read engineering drawings
• Good understanding of technical and commercial project variables with the ability to proactively initiate action based on that understanding
• Strong technical aptitude
• Strong communication skills, both verbal and written
• Knowledge of cooling towers, fluid coolers, dry coolers and adiabatic coolers is a plus
• Familiarity with SAP or other ERP systems is a plus

Education & Certifications

• Bachelor’s degree in mechanical or chemical engineering, preferred

Travel & Working Environment

• . Less than 25% required.

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.