Field Service Technician - Solon, OH

Field Service Technician

Pay: $22.87 - $ 24.00 per hour (based on experience and location)

Schedule: Monday - Friday, 7:00 AM-4:00 PM (may vary by market)

Please Apply Only if You Have All of the Following:

Mechanical aptitude: Experience working with tools or repairing equipment.

Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).

Professional, service-minded demeanor: Good customer service and communication skills.

Valid, active driver’s license.

At least 21 years of age (required to operate company vehicles).

What We Offer

Competitive hourly rate with overtime potential.

Medical, Dental, and Vision insurance starting Day 1.

401(k) match of 50% up to 6%.

10 paid holidays plus PTO.

Company take-home vehicle, gas card, and tools.

Paid training and ongoing career development opportunities.

Position Overview

The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.

Responsibilities

Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.

Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.

Inspect equipment for leaks, malfunctions, and safety concerns.

Follow company and customer safety policies and site procedures.

Maintain company vehicle per policy, including mileage and maintenance logs.

Safely transport and operate equipment and tools.

Document service work using a tablet or mobile device.

Provide professional and timely customer service at each site visit.

Maintain regular and reliable attendance.

Requirements

Basic computer skills to record service and communicate with team members.

Ability to lift 70+ lbs, bend, squat, and climb ladders.

High school diploma or equivalent (technical school training preferred).

Ability to pass a pre-employment background check and drug screen.