Sales Operations Manager

We are looking for an experienced Sales & Revenue Operations Manager to partner with our Commercial Leadership team and drive sales performance, operational excellence, and revenue growth across the business.

This is a highly visible role that sits at the heart of the commercial function, responsible for forecasting, pipeline management, CRM governance, sales performance reporting, and sales enablement. You will work closely with Sales, Marketing, Learning & Development, and senior stakeholders to ensure teams are equipped with the right processes, tools, data, and incentives to maximise performance.

The successful candidate will lead the operational rhythm of the business, providing strategic insights, improving forecast accuracy, overseeing sales incentive programmes, coordinating revenue-generating initiatives, and driving continuous improvement across sales and revenue operations.

This role would suit someone with proven experience in Sales Operations, Revenue Operations, or Commercial Operations, who can combine strong analytical skills with the ability to influence stakeholders, challenge assumptions, and drive measurable business results.

Requirements

• Experience within Sales Operations, Revenue Operations, or Commercial Operations.
• Strong understanding of forecasting, pipeline management, and CRM systems.
• Experience working closely with senior commercial stakeholders.
• Commercially minded with excellent analytical and problem-solving skills.
• Ability to influence decision-making and drive operational improvements.
• Experience managing cross-functional projects and delivering business change.

Key Responsibilities

• Drive sales and revenue operations strategy across the commercial function.
• Own forecasting, pipeline management, and performance reporting.
• Lead weekly and monthly business reviews, providing actionable commercial insights.
• Ensure CRM governance, data integrity, and pipeline hygiene standards are maintained.
• Partner with Sales, Marketing, and L&D to improve sales effectiveness and team capability.
• Oversee sales incentives, commission structures, and performance frameworks.
• Coordinate commercial campaigns and pipeline generation initiatives.
• Support territory planning, resource allocation, and sales capacity modelling.
• Analyse sales performance, win/loss trends, and revenue opportunities.
• Optimise the commercial technology stack and drive adoption of sales tools and processes.

Benefits

• 25 days holiday plus bank holidays
• Sales Incentive scheme
• Holiday purchase scheme available
• Car Allowance
• Life Assurance
• Pension - Salary exchange Scheme
• My Culligan benefits - Discount platform
• Culligan Product discounts
• Employee Assistance programme
• Enhanced maternity, paternity, and grandparent leave