Accounts Receivable Supervisor

Accounts Receivable Supervisor

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We are looking for a talented Accounts Receivable Supervisor to join our Finance team in San Luis Potosí, Mexico.

Job Summary

Responsible for planning, scheduling, and supervising the work of an Accounts Receivable team. Ensures the effective execution of collection activities, supports process improvements, and develops team capabilities while maintaining compliance with accounting policies and business requirements.

Key Responsibilities

• Supervise a team of Accounts Receivable clerks in accordance with established accounting policies and procedures.

• Monitor the accounts receivable and collection process, including follow-up and negotiations on past-due accounts.

• Prepare and analyze reports related to receivables, receipts, account balances, and collection performance.

• Identify and recommend changes to methods and procedures to improve the efficiency and effectiveness of the Accounts Receivable function.

• Assign work based on team availability, skills, workload, and development needs.

• Coach and mentor team members to support their professional development and performance.

• Assess employee performance and provide timely feedback and guidance.

• Identify and implement opportunities for process improvement, standardization, and automation to enhance operational efficiency and effectiveness.

• Collaborate with cross-functional teams and stakeholders across different locations to resolve issues and achieve business objectives.

• Ensure compliance with applicable accounting policies, internal controls, and business processes.

• Support the identification and mitigation of process risks and internal control gaps.

• Analyze financial information, trends, and variances to identify opportunities and risks and support business decision-making.

Education, Licenses & Certifications

• College, university, or equivalent degree in Accounting, Finance, or a related field, or equivalent related work experience required.

Experience

• Intermediate level of relevant professional work experience in the field of study, including some supervisory experience.

• Experience with Oracle or similar ERP systems is a plus.

• Knowledge of tax processes and regulations is preferred.

• Experience with process improvement, standardization, or automation is preferred.

• Intermediate English Level.

Competencies

• Leadership - Leads and develops the team by fostering collaboration, accountability, and alignment with business objectives and organizational culture.

• Builds Effective Teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

• Communicates Effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions.

• Develops Talent - Develops people to meet both their career goals and the organization’s goals.

• Drives Results - Consistently achieves results, even under tough circumstances.

• Ensures Accountability - Holds self and others accountable to meet commitments.

• Manages Conflict - Handles conflict situations effectively, with a minimum of noise.

• Optimizes Work Processes - Identifies and applies effective and efficient processes with a focus on continuous improvement.

• Collaboration - Collaborates effectively with cross-functional teams and stakeholders across different locations.

• Adaptability - Adapts effectively to changing business needs, processes, and priorities.

• Influence - Influences stakeholders and team members to support business objectives and drive positive outcomes.

• Team Building - Creates an environment that promotes trust, collaboration, engagement, and shared accountability.

• Continuous Improvement Mindset - Continuously identifies opportunities to improve processes, efficiency, quality, and business results.

• Values Differences - Recognizes the value that different perspectives and cultures bring to an organization.

• Business Partnering - Collaborates with stakeholders and develops partnerships to drive performance aligned with organizational goals and strategies; demonstrates business knowledge to provide guidance, support decision-making, and drive positive results and organizational alignment.

• Business Process & Internal Control Risk Analysis - Evaluates business processes to identify risks and internal control gaps and develops and implements improvements to address identified risks.

• Financial Analysis - Interprets financial data by analyzing trends, variances, opportunities, and risks to provide insights that support business improvement and decision-making.

Additional Responsibilities Unique to this Position

• Lead initiatives focused on process standardization, continuous improvement, and automation within the Accounts Receivable function.

• Drive team performance through clear objectives, accountability, coaching, and development.

• Partner with stakeholders across functions and locations to improve processes and business results.

• Support the evaluation and implementation of solutions that improve the efficiency, accuracy, and control of Accounts Receivable processes.

• Intermediate/conversational English, with the ability to understand and communicate effectively in a business environment.