Quality Technician I

We are looking for a talented Quality Technician to join our team specializing in Quality for our Cummins Inc. facility in Forest City, NC.

Job Summary:

Assists in monitoring materials quality in processing plants and making the required adjustments; maintains and supports documentation and records. Works under close supervision.

In this role, you will make an impact in the following ways:

• Ensure Quality Control: By comparing physical characteristics of components, materials, equipment, and products to technical specifications, you'll help identify defects and ensure only high-quality items move forward in the production process.
• Enhance Product Reliability: Conducting tests on electrical functions and reliability will help ensure that products meet performance standards and function as intended.
• Improve Packaging Standards: Testing packaging quality will ensure that products are well-protected during transportation and storage, reducing damage and returns.
• Accurate Data Recording: By meticulously recording test results, you'll provide valuable data that can be used to improve processes and product quality.
• Technical Reporting: Preparing simple technical reports will help communicate findings to other team members and stakeholders, facilitating informed decision-making.
• Utilize Measurement Equipment: Your expertise in using a range of measurement equipment will ensure precise and accurate testing, contributing to overall product quality.
• Support Continuous Improvement: Identifying defects and areas for improvement will support continuous improvement initiatives, leading to better products and processes over time.
• Contribute to Team Success: Your role in testing and quality assurance will be crucial in maintaining high standards and supporting the overall success of the team and company.

To be successful in this role you will need the following:

• Action Oriented: Embrace new opportunities and challenges with urgency, energy, and enthusiasm. This proactive approach will help you stay ahead and drive progress.
• Collaboration: Build strong partnerships and work collaboratively with others to achieve shared goals. Effective teamwork will enhance problem-solving and innovation.
• Effective Communication: Develop and deliver clear, multi-mode communications tailored to different audiences. This ensures everyone understands the objectives and their roles.
• Customer Focus: Foster strong relationships with customers and deliver solutions that meet their needs. A customer-centric approach will enhance satisfaction and loyalty.
• Decision Quality: Make timely and well-informed decisions to keep the organization moving forward. Good judgment is crucial for navigating complex situations.
• Conflict Management: Handle conflicts effectively and with minimal disruption. This skill helps maintain a positive and productive work environment.
• Resourcefulness: Efficiently secure and deploy resources to achieve goals. Being resourceful ensures that you can overcome obstacles and make the most of available assets.
• Measurement Science: Analyze measurement processes to identify and quantify sources of uncertainty. This expertise in metrology ensures accurate and reliable testing.
• Quality Process Management: Apply quality tools and methods (e.g., APQP, FMEA, PPAP, SPC) to ensure the quality of products, processes, and services. This proficiency is key to maintaining high standards.
• Valuing Differences: Recognize and appreciate the value of diverse perspectives and cultures. Embracing diversity fosters a more inclusive and innovative workplace.

Education, Licenses, Certifications:

• High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Minimal or no work experience required.

• Change management
  • Production trials. (Work in coordination with scheduling team, Manufacturing team and quality engineers)
  • Measurement of test samples.
  • IMDS submission support.

• Production support
  • Issuing Quality alert.
  • Process audit
  • Product audit.
  • Daily offline inspection data reporting.
  • Weekly Scrap and Rework data reporting.

• QA Hold
  • Managing QA hold area. Updating the log on daily bases.
  • Transaction of material to QA hold.

• Working with QE to disposition of material in QA hold.
• SCRAP transactions

• Calibrations
  • Returning material to ASH for calibrations.
  • Calibration of DC tool support.

Base Pay: $19.50 - $22.58/hr