Sales Operations Coordinator - Level III

Job Summary:

Supports sales force through reporting, system administration and internal & external data analyses by executing, supporting and improving selected activities under limited supervision.

Key Responsibilities:

Reporting:

Consolidates and distributes repetitive sales reports, creates ad-hoc sales reports under limited supervision.

Revises templates, consolidates data from others, provides as forecasting input under limited supervision.

System Administration:

Runs complicated tasks, documents ad-hoc tasks on systems and tools (e.g. salesforce, WWSPS, BMS, Portal) under limited supervision.

Periodically evaluates the user-entered data hosted on the systems to ensure completeness and identifies improvements.

Data Analyses (External & Internal):

Analyses external sources (e.g. Polk, Dodge, RigDig, etc.) to identify sales opportunities and forwards them to the sales team.

Reviews the findings from research on assigned opportunities, shares with relevant teams.

Compiles and qualifies competitive data, communicates to sales force per relevancy.

Conducts internal sales analyses (e.g. variances, projections, costing, bundling) for ad-hoc and repetitive tasks.

Competencies:

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions.

Project Schedule Management - Manages the planned schedule using the recommended schedule management tools and processes to drive completion within the agreed timeline.

Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information

Integrates Customer Perspective - Incorporates an understanding of the customers' perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

Job Descriptions:

Grow Cummins Genuine Parts business in assigned territory by leading and guiding distributor DSR & MSR team. Generate demand

for Genuine Parts through Retailers, Mitwas ( Mechanics), Re-borers and Key Accounts and performing the following:

New Mechanic/ Re-borers addition to Cummins Mitwa loyalty Program

Increase Active (Purchased CGP) Retailers, Mechanics & Re-borers Month on month.

Organize BTL activities as Mechanic meets, Retailer meet, Re-borers meet, key account

technicians meet, trainings etc.

Monitor & review DSR/MSR Beat for weekly coverage and increase beat productivity

Mapping Mitwa’s to retailers and ensure stocking of CGP with the help of ASM

Promotion of New Parts/ Focused Parts introduced and increase fitment

Resolve technical queries of Mechanics directly or with the help of Cummins Helpdesk.

Identify the loyal Mitwa’s and Garages, ensure coverage for Garage Branding.

Train the DSRs/MSRs regularly and repeatedly

Increase Retailer, mechanics, Re-borers, Key Account satisfaction index

Collect competition feedback