Supply Planning Coordinator - Level III - SHOP

Job Summary:

Key Responsibilities:

Reports any work-related injury, illness, incident or hazard.

Complies with HSE standards, policies, procedures & regulations.

Engages in HSE training.

Quality

Follows applicable standard work, process documentation, and quality procedures.

Performs quality checks on material planning master data (lead time, order quantities, etc.) taking action to support Plan for Every Part (PFEP).

Works with Quality to disposition non-conforming material in a timely manner.

Delivery

Initiates purchase and work orders to support the demand plan.

Participates on allocation calls with Sourcing Manager, supplier, and other Cummins entities to understand nature and impact of constraints.

Works with suppliers to reduce lead time and order quantities balancing supply with demand.

Collaborates with Supply Chain Planners across the organization to reposition excess inventory to locations with supporting demand.

Provides accurate, timely updates specific to inventory availability and back order recovery plans.

Manages part change requests and ramp up / ramp down activities to meet demand while minimizing excess and obsolete inventory.

Reconciles order boards for critical suppliers, critical parts, and past due orders on a routine basis.

Supports the Deliver Supplier Improvement Process initiative to improve performance metrics.

Documents, communicates, and follows-up on action items impacting the ability to execute the plan.

Takes ownership and accountability for delivery of supplier schedules that supports end Customer needs.

Demonstrates the target level of proficiency in core competencies.

Remains flexible and performs other miscellaneous duties, as required, to meet business goals.

Teamwork

Communicates effectively within the assigned team and with all support teams.

Completes training and personal development in line with business requirements and career goals.

Participates in improvement (quality, safety, process, material flow, etc.) projects.

Competencies:

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Drives results - Consistently achieving results, even under tough circumstances.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Materials Planning System Utilization - Uses the materials planning system to manage supply and demand plans taking long-term corrective action on exception messages and other alerts based on root cause analysis; occasionally refers to adhoc tools such as Excel, Access, TOAD, OMS, etc. in performing problem solving, while leveraging the materials planning system as the primary tool in day-to-day operations.

Part Change Control Management - Evaluates and implements engineering change request (obsolescence, supersessions, new part release, etc.) to meet customer delivery requirements while minimizing excess and obsolete inventory.

Plan for Every Part (PFEP) - Uses PFEP in planning, designing, and management of systems and processes within a facility to ensure delivery of right part at the right time in the right quantity to the right place, which in turn guarantees smooth operations; applies PFEP principles on the end to end supply chain with particular attention to the relationships between master data management, materials planning parameters, engineered material flows, transport management, and warehouse management.

Master Supply Scheduling - Establishes and maintains a valid Master Production Schedule for a family of products, which meets customer’s expectations and requirements while maximizing operational efficiency; validates procurement scheduling, production scheduling, and replenishment planning are aligned to manufacturing and assembly assets for conversion.

Materials KPI Management - Operates in relation to recent or historical outputs as compared to expectations of the organization to determine next steps to drive improvement; assesses gaps to the supply chain performance against the expectation of achieving target deliverables; interprets KPIs to understand end-customer impact; strategically balances trade-offs to influence one KPI while minimizing the impact to others.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

College, University or equivalent degree in Business, Engineering, or related field preferred.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience in an equivalent field such as materials planning, production scheduling, manufacturing, or inventory control.

Drive end-to-end supply chain performance by ensuring superior customer service, achieving Customer On-Time Delivery (OTD) targets, managing order fulfillment processes, optimizing trading supply chain operations, and implementing functional excellence through system-driven planning and continuous improvement initiatives.

Key Responsibilities

1. Customer OTD & Customer Service

Ensure achievement of Customer OTD targets for internal and external customers.

Monitor customer demand, order fulfillment status, and service level performance.

Coordinate with Production, Procurement, Warehousing, and Logistics teams to ensure timely deliveries.

Analyze delivery performance and implement corrective actions to improve customer satisfaction.

Proactively manage supply risks to minimize customer service disruptions.

2. Order Management

Manage the complete order-to-delivery process.

Review customer orders, prioritize requirements, and ensure accurate order execution.

Monitor backlog orders and expedite critical customer requirements.

Ensure timely order confirmation, scheduling, invoicing, and dispatch coordination.

Resolve order-related issues through cross-functional collaboration.

3. Trading Supply Chain Management

Plan and manage trading product procurement and replenishment.

Coordinate with suppliers and distribution teams to maintain optimum inventory levels.

Monitor stock availability and prevent shortages or excess inventory.

Drive supplier performance improvement initiatives to ensure uninterrupted supply.

Manage inventory health, working capital, and product availability.

4. Functional Excellence

Lead continuous improvement initiatives across SCM processes.

Develop and implement standard operating procedures (SOPs).

Drive Lean, process optimization, and cost reduction projects.

Monitor key KPIs and implement actions for sustained performance improvement.

Support digital transformation and best-practice deployment across the organization.

5. System-Driven Planning

Utilize ERP, ASCP, and planning systems to drive data-based decision-making.

Maintain planning master data and planning parameters.

Improve forecast accuracy, material planning, and inventory optimization through system-generated recommendations.

Develop dashboards and reports to support planning reviews and business decisions.

Ensure effective adoption of digital tools, automation, and planning processes.

Key Competencies

Supply Chain Planning & Execution

Customer Focus

Order Management

ERP / ASCP Knowledge

Data Analytics & Reporting

Inventory Optimization

Cross-Functional Collaboration

Problem Solving & Decision Making

Continuous Improvement Mindset

Agility, Accountability, and Ownership