Human Resources Generalist

Job Title

Job Description Summary

This position is remote but must be based in the New York or New Jersey area. The role requires regular travel throughout the assigned region, with an expected travel commitment of approximately 25% to 50%.

Job Description

Key Responsibilities

• Serve as the primary HR business partner to operational and field leadership, providing strategic consultation and guidance on workforce planning, talent management, employee engagement, performance management, organizational design, succession planning, and employee retention.
• Build strong relationships with business leaders to understand operational goals and develop HR strategies that support business priorities.
• Interpret, communicate, and administer company policies, programs, procedures, and employment practices while ensuring consistency and compliance.
• Advise managers and employees on employee relations matters, including conflict resolution, workplace concerns, performance issues, policy interpretation, and corrective action processes.
• Conduct and support employee relations investigations, workplace assessments, and mediation efforts while ensuring fair and consistent application of company policies.
• Partner with leaders to drive performance management processes, including coaching, performance improvement planning, goal setting, and talent development initiatives.
• Collaborate with Talent Acquisition, Compensation, Benefits, Payroll, Learning & Development, and other Centers of Excellence to implement HR programs and deliver an exceptional employee experience.
• Support organizational change management initiatives, workforce transitions, restructures, acquisitions, mergers, and outsourcing activities, ensuring effective communication and successful employee integration.
• Assist business leaders with staffing strategies, workforce forecasting, and organizational planning to meet current and future business needs.
• Monitor compliance with federal, state, and local employment laws and company policies, identifying risks and recommending corrective actions when necessary.
• Analyze workforce metrics and trends to provide data-driven recommendations that support business decision-making and continuous improvement efforts.
• Lead or participate in HR projects, programs, and initiatives designed to improve organizational effectiveness, employee engagement, and HR service delivery.
• Provide coaching and mentorship to HR team members and leaders, as appropriate.
• Maintain advanced knowledge of HR systems, processes, and reporting tools to support business and HR objectives.

Qualifications & Requirements

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Minimum of 5 years of progressive Human Resources experience in an HR Business Partner, People Partner, Human Resources Generalist, or related role.
• Demonstrated experience partnering with operational leaders in a multi-site, field-based, or distributed workforce environment.
• Strong knowledge of employee relations, performance management, employment law, organizational development, and HR best practices.
• Experience conducting workplace investigations and managing complex employee relations matters.
• Proven ability to influence leaders, build credibility, and provide strategic HR guidance at multiple levels of the organization.
• Excellent problem-solving, decision-making, and conflict-resolution skills with the ability to exercise sound judgment in complex situations.
• Strong analytical skills with the ability to interpret workforce data and make actionable recommendations.
• Exceptional verbal, written, presentation, and interpersonal communication skills.
• Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
• Demonstrated commitment to delivering a high level of internal customer service and building strong stakeholder relationships.
• Strong attention to detail, organization, and follow-through.
• Proficiency with HRIS platforms, Microsoft Office Suite, and reporting tools.
• Professional Human Resources certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
• Willingness and ability to travel up to 50% within the assigned region.

Physical Requirements

• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day
• Regularly required to talk, hear, and use hands and fingers to write and type
• Ability to speak clearly so others can understand you
• Ability to read and understand information and ideas presented orally and in writing
• Ability to communicate information and ideas in writing and orally so others will understand
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 66,130.00 - $77,800.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.