Solution Architect

Job Title

Job Description Summary

The architect partners with business leaders, security teams, infrastructure teams, and external vendors to design scalable, secure, and cost-effective collaboration solutions while ensuring regulatory compliance, operational efficiency, and exceptional end-user experiences.

The role requires deep technical expertise combined with strong business acumen, leadership, governance, and communication skills.

Job Description

Key Responsibilities

Microsoft 365 Collaboration Architecture

• Lead architecture and governance for:
  • SharePoint Online
  • Microsoft Teams
  • OneDrive for Business
  • Viva Connections and related collaboration technologies
• Develop and maintain collaboration platform roadmaps.
• Define standards, best practices, and architectural patterns.
• Evaluate new Microsoft features and determine organizational adoption strategies.
• Serve as escalation point for complex platform issues and strategic initiatives.

SharePoint & OneDrive Governance

• Define and implement SharePoint governance frameworks.
• Establish site lifecycle management processes.
• Develop strategies to manage storage growth and platform sprawl.
• Implement controls for sharing, permissions, and external collaboration.
• Manage archival and lifecycle processes for inactive and terminated employee data.
• Develop solutions to optimize storage costs while maintaining compliance requirements.

Microsoft Teams Governance

• Design and maintain Teams governance policies.
• Define standards for team creation, lifecycle, ownership, and guest access.
• Partner with Security and Risk teams to ensure compliance with corporate policies.
• Develop operational dashboards and reporting for Teams adoption and utilization.

Power Platform Governance

• Establish governance strategy for:
  • Power Apps
  • Power Automate
• Define Dev, Test, and Production Environment Standards.
• Implement Data Loss Prevention (DLP) policies.
• Govern custom connectors, gateways, and application ownership.
• Review and approve platform architecture for business-critical solutions.
• Management of storage consumption

Automation & Innovation

• Identify opportunities to automate manual operational processes.
• Design solutions using:
  • Power Automate
  • Azure Functions
  • Logic Apps
  • Custom APIs and integrations
• Partner with engineering and operations teams to improve service delivery and operational efficiency.
• Develop reusable operational frameworks and automation patterns.

Reporting & Analytics

• Develop executive dashboards and operational reporting.
• Monitor collaboration platform health, adoption, utilization, and governance metrics.
• Use data and analytics to drive informed decision-making.
• Provide leadership reporting on platform usage, compliance, storage consumption, and operational effectiveness.

Vendor & Stakeholder Management

• Partner with internal business leaders and technology teams.
• Collaborate with external vendors and managed service providers.
• Drive accountability for service delivery and operational improvements.
• Participate in strategic planning and budgeting discussions.

Security & Compliance

• Ensure collaboration platforms comply with:
  • Corporate security standards
  • Data governance requirements
  • Regulatory requirements
  • Records management policies
• Partner with Identity, Security, and Risk teams to implement security controls.
• Support audits and compliance reviews.

Required Qualifications

Education

• Bachelor’s degree in computer science, Information Technology, Information Systems, or related discipline.
• Equivalent experience considered.

Experience

• 8+ years of Microsoft platform architecture experience.
• 5+ years administering and architecting Microsoft 365 collaboration solutions.
• Experience supporting large enterprise environments (10,000+ users preferred).
• Experience leading enterprise-wide governance initiatives.
• Experience working within complex global organizations.

Technical Skills

Required

• SharePoint Online
• Microsoft Teams
• OneDrive for Business
• Microsoft 365 Administration
• Power Apps
• Power Automate
• Power BI
• Microsoft Entra ID
• Microsoft Purview
• Azure
• PowerShell
• Microsoft Graph API

Preferred

• Azure Functions
• Logic Apps
• ShareGate
• Viva Suite
• ServiceNow Integration
• Data Governance Technologies

Leadership Competencies

• Strategic thinking
• Solution architecture and design
• Executive communication
• Vendor management
• Stakeholder engagement
• Problem solving
• Data-driven decision making
• Continuous improvement mindset
• Ability to influence without direct authority

Success Measures

The successful candidate will:

• Improve governance across Microsoft 365 collaboration platforms.
• Reduce collaboration platform risks and operational inefficiencies.
• Drive adoption of automation and self-service capabilities.
• Optimize collaboration storage and licensing costs.
• Deliver successful M&A and divestiture collaboration initiatives.
• Improve reporting, compliance visibility, and operational maturity.

Serve as a trusted advisor for collaboration technologies across the enterprise.

INCO: “Cushman & Wakefield”