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Account Executive
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Location
Remote (Japan)
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Aug 2, 2024. CXM Group scores C on the Alion truth index.
Overview
Company
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Profile match
CXM (CXM Group) is an international financial technology and multi-asset online brokerage enterprise specializing in foreign exchange (Forex), contracts for difference (CFDs), precious metals, equity indices, and cryptocurrency trading solutions. Operating through a network of globally regulated entities - including regional hubs in the United Kingdom (CXM Prime Ltd), the United Arab Emirates, Mauritius, and the Seychelles - the company provides Straight-Through Processing (STP) and Electronic Communication Network (ECN) execution, institutional liquidity packages, swap-free trading, and FIX API connectivity. Through its proprietary trading platforms and MetaTrader infrastructure, the organization serves individual retail investors, algorithmic trading firms, asset managers, and institutional clients across more than 150 countries worldwide.
CXM Direct LLC, a leading global FX & CFD broker, is seeking a talented and dynamic Account Executive to join our team. As an Account Executive, you will be responsible for managing and expanding relationships with existing clients. This is an exciting opportunity to contribute to the growth of our company and develop your career in the financial services industry.
As an Account Executive, you will serve as the primary point of contact for clients, understanding their needs, providing excellent customer service, and ensuring their satisfaction. You will be expected to build strong relationships, identify upselling opportunities, and drive revenue growth. This role requires strong interpersonal skills, a proactive mindset, and the ability to thrive in a fast-paced environment.
Responsibilities
- Manage and expand relationships with existing clients to drive retention and growth
- Proactively identify upselling opportunities and collaborate with the sales team to maximize revenue
- Understand client needs and provide customized solutions and support
- Address client inquiries, resolve issues, and provide excellent customer service
- Stay up-to-date with industry trends and market conditions
- Collaborate with internal teams to ensure client satisfaction and successful implementation
- Prepare reports and present updates on client performance and account metrics
Requirements
- Bachelor's degree in Business, Finance, or a related field
- Proven track record in account management or sales within the financial services industry
- Strong knowledge of the FX and CFD markets
- Excellent relationship-building and communication skills
- Ability to understand client needs and provide tailored solutions
- Strong problem-solving and negotiation skills
- Self-motivated and able to work independently
- Proficient in Microsoft Office suite
- Experience in the brokerage industry is a plus
- Japanese speaker and able to understand English
Benefits
- Social Insurance coverage
- Bonus as per state regulation
- Annual Team Building
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