Sales Operations Specialist

Cyeis seeking a Sales Operations Specialist to help support our sales team as we manage incredible growth and new vertical expansion. As a Sales Operations Specialist, you will be responsible for assisting sales leadership with driving operational excellence for Cye. You will also cover the day-to-day administration of Cye’s sales team and operational tasks.

This role is a business partner in the sales organization, enabling revenue growth and increasing sales productivity by providing effective methodologies, efficient processes, value-added information, and sales tools.

Responsibilities

• Oversee the process of commercial contracts (NDA, SOW, MSA, Partner agreements) by handling necessary agreements and working with the sales, legal, and finance teams.

• Support day-to-day administration of the global sales team and operational tasks. (such as, Support Opportunity and Deal Management, Manage customer and partner onboarding activities)

• Act as the sales interface for finance, legal, marketing, and services departments by supporting different GTMinitiatives, projects, and tasks.

• Assist sales leaders with pipeline and opportunity inspection and validation.

• Organize, support, and manage E2E Quarterly Business Reviews (QBRs) - data preparation, reporting, and providing actionable summaries and next steps.

• Manage and maintain sales data in Salesforce, CRM, and other sales tools.

• Conduct regular pipeline and activity reviews with Sales team and maintain daily, weekly, monthly, and quarterly reports and KPIs.

• Proactively identify operational gaps, data-quality issues, process inefficiencies, and opportunities for automation or standardization.

• Own and maintain the Sales Ops knowledge base, including policies, procedures, templates, onboarding materials, training resources, and best practices.

• Assist with onboarding and training of new sales representatives.

Qualifications

• 1-3 years of experience in sales operations in a global company.

• English - native or near-native level, with full professional proficiency in both written and verbal communication (must).

• Past legal experience (paralegal or certified attorney).

• Strong administrative and organizational skills.

• Ability to understand the strategic goals of the sales department and support them effectively.

• Strong problem-solving skills and process optimization mindset.

• Results-driven mentality, with the ability to prioritize and drive tasks to completion.

• Excellent interpersonal and relationship-building skills.

• Ability to adapt to shifting priorities and a fast-paced environment.

• Passion for innovation and process improvement to maximize efficiency.

• Familiarity with Salesforce and/ or CPQtool - an advantage.

• Analytical skills and comfort working with Excel and reports

• Willingness to work flexible hours to support our global team.