Salary
≈ $25k – $66k per year (Estimated)
Location
In office (Shanghai)
Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Sep 23, 2026. JD.com scores A on the Alion truth index.
Overview
Company
Impact
Profile match
JD.com is a Chinese retailer and logistics operator founded in 1998 by Richard Liu, which moved online in 2004 and built its business on first-party inventory rather than a pure marketplace model. Unlike its peers it owns most of the goods it sells and runs its own nationwide warehouse and delivery network, which gives it tight control over authenticity and same-day or next-day fulfilment for hundreds of millions of customers. The group has expanded into logistics services for third parties, healthcare, industrial supply, cloud computing and consumer finance, and is listed in both New York and Hong Kong.
Backed by Insight Partners, HongShan
岗位职责 / Responsibilities
1. 盘点奢侈品细分品类现状,归纳包装、体验、时效等需求,识别公司能力差距并明确整改方向;
2. 将需求转化为标准化流程,制定并落地SOP,搭建数据看板追踪项目运行状态与改进效果;
3. 组织月度复盘会议,回顾项目进展、分析问题根因,统筹跨部门协同确保目标达成;
4. 对标行业标杆企业,优化项目管理与产品推动策略,制定方案提升服务体验与市场份额;
5. 总结服务体验管理经验,沉淀方法论并组织培训,提升团队在奢侈品需求识别与方案输出能力。
任职要求 / Requirements
1. 具备奢侈品服务体验全链路管理经验,熟悉从需求洞察到体系落地的完整方法;
2. 能够系统盘点奢侈品细分品类需求,分析公司能力差距并明确核心整改方向;
3. 具备项目体系搭建与标准化推进能力,可制定SOP、搭建数据看板并组织月度复盘;
4. 能够对标行业标杆,提炼可复用的方法论,并组织培训分享提升团队专业能力;
5. 具备问题本质洞察力,能精准识别服务体验瓶颈并制定针对性方案;
6. 符合京东价值观:客户为先、创新、拼搏、担当、感恩、诚信。
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