Senior Technical Consultant - Salesforce
About us
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role
As a Senior Technical Consultant - Salesforce, you will provide technical leadership across Salesforce platform delivery, solution design, integration, automation, and operational excellence. Working closely with customers, project teams, and business stakeholders, you will design, develop, and optimise Salesforce solutions that help organisations achieve their strategic objectives. This role combines hands-on Salesforce expertise with leadership, consulting, and solution architecture responsibilities, ensuring platforms remain secure, scalable, and aligned to business needs while supporting long-term digital transformation outcomes.
Our offices are based in Wellington. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!
What you’ll do
At the moment, as Senior Technical Consultant - Salesforce you will be focused on:
- Leading the design, development, configuration, testing, and deployment of Salesforce solutions across complex customer environments.
- Providing technical leadership and guidance across Salesforce platform capabilities, custom development, integrations, and automation.
- Collaborating with customers, project managers, business analysts, and stakeholders to gather requirements and translate them into scalable technical solutions.
- Producing technical designs, architecture recommendations, and implementation plans aligned with best practice.
- Designing and delivering integrations between Salesforce and enterprise applications using APIs and integration platforms.
- Supporting operational excellence through platform optimisation, performance tuning, and ongoing enhancements.
- Contributing to solution governance, technical standards, and future Salesforce platform roadmaps.
- Providing expert advice on Salesforce capabilities, emerging technologies, and innovation opportunities.
- Mentoring team members and supporting the resolution of complex technical challenges.
- Promoting security, compliance, data integrity, and platform governance best practices.
- Ensuring adherence to Datacom health and safety policies and procedures.
We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.
What you’ll bring
Required experience:
- 5+ years of Salesforce consulting, development, or technical delivery experience.
- Strong hands-on experience with Salesforce Sales Cloud, Service Cloud, and platform capabilities.
- Proven experience delivering complex Salesforce implementations and enhancements.
- Experience with Apex, Lightning Web Components (LWC), Flows, and Salesforce integrations.
- Strong understanding of Salesforce architecture, security models, and data management.
- Experience integrating Salesforce with enterprise applications and third-party platforms.
- Technical leadership experience within complex customer environments.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong customer relationship management and stakeholder engagement skills.
- Exceptional communication, presentation, planning, and documentation skills.
- Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent industry experience.
Nice to have:
- Salesforce Platform Developer I or II certification.
- Salesforce Administrator or Advanced Administrator certification.
- Salesforce Application Architect or System Architect certification.
- Experience with MuleSoft or other integration platforms.
- Experience delivering Salesforce solutions within enterprise or government environments.
- Exposure to DevOps practices and CI/CD pipelines within Salesforce ecosystems.
- Knowledge of Agile delivery methodologies.
- Experience with Salesforce Experience Cloud, Marketing Cloud, or Data Cloud.
- Strong mentoring and people leadership experience.
Culture and benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here
- Paid parental leave
- 24/7 Employee Assistance Programme (DataCare)
- Ongoing learning, certifications, and career development opportunities
- Access to industry-leading learning platforms and future skills training
- Recognition programmes that celebrate great work
- Great employee discounts and financial wellbeing benefits
- Meaningful work that makes a real impact