Senior Customer Success Manager EMEA
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Salary
≈ $53k – $87k per year (Estimated)
Location
In office (Paris)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Aug 21, 2026.
Overview
Company
Impact
Profile match
DataDome is a software-as-a-service provider of bot management and online fraud protection that defends websites, apps and APIs against malicious traffic. It hires business development, solutions engineering, customer success and security analyst staff in Europe and the United States. The company is headquartered in Paris, France.
Backed by ISAI, ISAI, 50 Partners
Join DataDome, a leading AI-driven cybersecurity company, as a Senior Customer Success Manager for the EMEA region. In this role, you will be the primary business owner of the customer relationship post-sale, build trusted relationships with key stakeholders, and drive product adoption and value realization. You will also monitor customer health, lead escalation management, and collaborate cross-functionally with various teams. The ideal candidate will have 5+ years of experience in customer success management, strong business acumen, and a passion for delivering exceptional customer experiences.
Missions
- Act as the primary business owner of the customer relationship post-sale, building trusted, long-term relationships with key stakeholders.
- Own the post-sale success of DataDome’s largest enterprise customers, ensuring they achieve desired outcomes and realize full value from the platform.
- Drive product adoption and value realization by maintaining deep product knowledge and guiding customers on best practices, features, and new capabilities.
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