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Customer Service Agent

DATAMARK · Data Entry & Processing · Business Process Outsourcing (BPO) · 7 months ago

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Location

Hybrid (Mumbai, India)

Employment

Full-Time

Confirmed on the employer's own hiring board on Nov 5, 2026. First seen by Alion on Apr 6, 2026. DATAMARK scores A on the Alion truth index.

Overview

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Profile match

DATAMARK

DATAMARK is a business process outsourcing and contact center company based in El Paso, Texas, that runs multilingual customer service, back-office processing and digital mailroom operations for enterprise clients. It uses automation and AI to speed up administrative processes, and much of its back-office work covers logistics, customs and international trade documentation for clients that move goods across borders. Typical openings are for data entry operators, logistics and trade documentation clerks, customs clerks, customer service representatives and quality auditors, plus back-office supervisors, information security analysts, IT technicians, HR, finance and sales roles.

datamark.com · HQ: El Paso, United States · Data Entry & Processing · Call Center Services · Business Process Outsourcing (BPO) · Est. 1989

Tech stack of DATAMARK

DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.

Determining the language needs of the caller
Entering appropriate customer information as needed
Accessing appropriate databases
Quickly transferring calls to the appropriate staff member
Providing additional assistance when needed

Requirements

Excellent customer service, communication and interpersonal skills
Ability to enter and access information using a computer terminal while responding to customer needs
Excellent keyboarding skills
Professionalism, accuracy and speed are essential
Excellent command of the English Language - no other language skills are require

Location: Thane West

Job Type: Work from Home (Only candidates residing in Mumbai will be considered.)

Benefits

Private Health Insurance
Paid Time Off
Work From Home
Performance Bonus

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