Manager, Learning Ecosystem Product Manager, Deloitte Global

Job Type: Permanent

Work Model: Hybrid

Reference code: 134207

Primary Location: Toronto, ON

All Available Locations: Toronto, ON; Edmonton, AB; Vancouver, BC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

• Product strategy & roadmap support: Take direction from leadership on product strategy and priorities; support intake, prioritization, roadmap development, and governance activities; and contribute inputs to peer-led backlog refinement and release planning in partnership with the Platform & Tools Leader, a peer product role, and cross-functional stakeholders.
• Vendor & ecosystem partnership: Partner with learning ecosystem vendors, including Cornerstone, LinkedIn Learning, Udemy, and Articulate; assess vendor roadmaps, AI-enabled capabilities, releases, and service impacts to inform recommendations.
• Platform transition, stabilization & optimization support: Support final transition and stabilization activities related to learning platform consolidation, while partnering with technology, operations, and delivery teams to improve platform adoption, learner experience, operational readiness, and ongoing optimization.
• Stakeholder engagement: Advise business stakeholders as a subject matter expert on platform capabilities, enhancement options, integration considerations, risks, and decisions requiring leadership alignment.
• AI-enabled learning & skills insights: Use AI-enabled learning insights, skills data, content performance, and learner analytics as inputs to recommendations, prioritization discussions, and business-value analysis.
• Governance, risk & continuous improvement: Support the governance group as needed; escalate risks, issues, and decisions as appropriate; develop mitigation plans; and identify opportunities to improve platform capability, learner experience, and business value.
• Leadership reporting: Develop and present roadmap inputs, accomplishments, risks, recommendations, and business-value insights to leadership and key stakeholders.

About the team

Global Talent supports our high-performing and diverse professionals around the world. We engage with our business units to promote growth and development of our people toward their individual professional and personal advancement while ensuring a balance of career and life goals.

Enough about us, let’s talk about you

• Bachelor’s degree in Computer Science, Business Administration, Learning Technology, Human Resources, or equivalent educational or professional experience; advanced degree a plus.
• 5+ years of experience managing enterprise learning platforms, LMS/LXP products, learning technology roadmaps, or complex multi-vendor software ecosystems.
• Hands-on experience with Cornerstone platforms, including Cornerstone LMS, EdCast, Cornerstone Learn+, or related administration capabilities; Cornerstone Admin/System Admin certification preferred.
• Working knowledge of learning content libraries and authoring tools such as LinkedIn Learning, Udemy, Articulate, and similar learning ecosystem vendors.
• Solid understanding of learning technology standards and integrations, including SCORM, xAPI, LTI, APIs, third-party content feeds, and product analytics.
• Working knowledge of Agile processes, enhancement intake, prioritization, backlog inputs, and release coordination.
• Strong communication, presentation, stakeholder management, and relationship-building skills in a global, virtual, cross-functional environment.

Other Qualifications

• Ability to balance strategic product thinking with practical delivery, stakeholder alignment, and comfort working through ambiguity and competing priorities.
• Strong analytical mindset with the ability to translate data, user feedback, platform trends, and stakeholder needs into actionable recommendations.
• Demonstrated ability to influence without authority and drive alignment across technology, business, vendor, and operations teams.Commitment to delivering a seamless, inclusive, and engaging learner experience across global audiences.

Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.