Junior Application Support Engineer

Datazoic · SQL · Microsoft Excel · 2 days ago
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Location
In office (Chennai)
Seniority
Junior · 1+ year exp

First seen by Alion on Oct 26, 2026.

Overview
Company
Impact
Profile match

Datazoic

AI-Native Product Suite for Capital Markets - One platform for Sales, Trading, Research, and Investment Banking — purpose-built for sell-side firms.
datazoic.com · Chennai · New York · Dubai · 51-200 employees

Requirements:

  • Years of Experience: 2.5 Years to 3 Years.
  • Proficiency in diagnosing and resolving application-level issues efficiently.
  • Familiarity with various operating systems such as Windows and Linux.
  • Experience with ITSM software and ticketing systems (JIRA and Redmine).
  • Awareness of IT security best practices and protocols.
  • Strong verbal and written communication skills to interact with end-users and team members.
  • A focus on providing excellent customer service and addressing user needs.
  • Analytical and critical thinking abilities to troubleshoot issues creatively.
  • Flexibility to adapt to rapidly changing technology environments.
  • Collaboration skills for working with various IT teams and departments.
  • Efficiently prioritize and manage multiple tasks and requests.
  • Strong documentation skills to record solutions and create user-friendly guides.
  • SQL, MS Excel, and strong knowledge of ITIL V4/V3
  • Comfortable to work in 24/7 shift timing.

Skills

ITIL, ITIL V3, ITIL V4, ITSM, JIRA, Redmine, support

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