Senior HCM Implementation Consultant

About the opportunity

We are looking for experienced professionals to join our Services Consulting team as Senior Implementation Consultant. In this role, you’ll be working with our enterprise clients to implement Dayforce HCM — focusing on time, attendance, scheduling, and payroll connectors that directly impact how organizations manage and pay their people.

This is a strategic consulting role where you will solve complex business problems, lead solution design, and guide clients through transformational change. If you thrive in fast-paced environments, enjoy translating business needs into scalable solutions, and want to shape how organizations manage and pay their people — we’d love to meet you.

The Senior Implementation Consultant guides the overall design and delivery of the Dayforce HCM solution to meet customer requirements and provides oversight and direction to project team members in the execution of project activities in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support).

The Senior Implementation Consultant works closely with the Project Manager to plan the project and identify critical dependencies. Project responsibilities include facilitation of customer requirements gathering, design of the Dayforce solution to meet documented customer requirements, setting and managing customer expectations, providing guidance and design/configuration oversight to other project resources, identifying risks and communicating issues to the Project Manager.

What you’ll get to do

Provide Implementation Services to customers

Document and validate customer’s HCM business requirements and map to Dayforce functionality

Design and document innovative solutions to solve customers’ business needs

Share best practice and challenge customer requirements

Configure Dayforce to meet customer’s business requirements

Conduct consulting sessions (remote and in-person); produce design documents and meeting minutes

Provide customers with follow-up consulting and general assistance in areas of expertise, including post-implementation and quality assurance services

Actively participate in customer testing cycles, addressing and resolving any identified issues promptly

Act as subject matter expert (SME) on strategic implementations for our internal teams, our customers and our partners

Attend internal project meetings and provide status on progress of activities and deliverables

Contribute to Internal Implementation Initiatives

Design and document solutions and contribute to a solutions repository

Document best practices and share with the Practice

Regularly take part in internal process improvement initiatives

Focus on Continuing Education

Contribute to internal knowledge share; review questions and provide feedback on a continuous basis

Mentor junior consultants on best practice implementation of new product features and functionality, including new customer end to end implementations

Participate in Continuing Education sessions, lead Implementation best practice sessions

Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release

Grow your knowledge of Dayforce functionality; complete cross-training to expand your expertise

Skills and experience we value

5+ years of experience in human capital management application consulting or 3+ years in a consultant role with Dayforce HCM

Strong understanding of relational database systems and proficiency with SQL, XML, and/or XSLT

Familiarity with web services technologies such as RESTful APIs

Experience working with software in a SaaS (Software as a Service) / Cloud computing environment

Experience with one or more of the following applications: Dayforce (preferred), Workday, SalesForce.com, SAP, PeopleSoft, Kronos, Workbrain/Infor, Oracle HR/Payroll, Sage

Strong customer relationship management skills and business acumen

Ability to support and deliver medium-to-large scale implementations with guidance on highly complex workstreams

Proven ability to manage multiple priorities, stakeholders, and project deliverables in a fast-paced environment

Strong analytical and problem-solving skills with attention to detail

Ability to collaborate effectively with cross-functional teams and contribute to solution design and configuration activities

Experience supporting testing, troubleshooting, and issue resolution during implementations

Ability to provide functional and technical guidance to associate consultants and project team members

Strong communication and presentation skills with the ability to build trust with clients and internal stakeholders

Ability to travel internationally and work on client site

What would make you stand out

Hands-on experience with Dayforce, especially in HR, Integrations, or Time & Attendance implementations

Experience contributing to multi-module implementations in a client-facing consulting role

Strong solution-oriented mindset with the ability to recommend scalable and practical configurations aligned to customer needs

Ability to build strong customer relationships, manage expectations, and support successful project outcomes

Proven ability to work independently while collaborating effectively within a project team

A collaborative and proactive team presence with a willingness to mentor junior team members and share knowledge