Talent Acquisition Systems & Operations Specialist

About the opportunity

Talent Acquisition Support and Operations is the function, team members, and processes responsible for enabling the overall talent organization to:

Work more effectively, compliantly, and efficiently

Execute globally, at scale

Create optimal value by incorporating more modern practices, deploying more innovative technologies and delivering more consistent outcomes

Achieve Talent Acquisition Operations metrics, KPIs, and department goals.

Talent Acquisition Support and Operations creates, maintains and manages the end-to-end hiring process, including Dayforce optimization, global offer letter management, employee record creation, background checks and right-to-work verification. TASO is also highly strategic, analytical, project and program minded, working cross-functionally, internally and externally, to deliver the best possible candidate and hiring manager experiences. 

What you’ll get to do

Manages the end-to-end hire lifecycle supporting India and Mauritius markets:

Draft and extend offer letters, create employee records in Dayforce, manage background check applications, complete and verify new employee right-to-work, track progress

Collaborates with Talent Acquisition Leadership, HR Leadership, and Sr. Legal Counsel to draft and maintain legally compliant, global employment agreements

Monitors background check process and works closely with the vendor on process/product improvement; provides recommendations on appropriate background check options and tools

Identify, understand, and resolve pain points and bottlenecks in the entire candidate & hiring process

Primary Dayforce Talent administrator for global Talent Acquisitions teams

Provides solutions and recommendations to Digital Experience team on DF process automation, optimization, improvement, testing, implementation, etc. 

Minimizes risk by working closely with Sr Legal Counsel and Privacy, as well as external government entities, prioritizing regulatory compliance, data integrity and audits/reporting

Demonstrate agile HR expertise through collaboration and close partnership with cross-functional HR COE’s, including HR, Onboarding, Compensation, and Benefits; ensure all literature and processes used by TA are accurate, up-to-date, and deliver a great & consistent experience

Work closely with external vendors to ensure contracts are current, invoices are paid, and team remains within budget

Manages and maintains the job posting process, including job posting headers and footers, job description integrity, and vendor relationships

Key participant and process/document auditor in new market entry and global projects

Highly influential in overall recruitment operations strategy: vendor selection, process orientation, communications, etc.

Demonstrates expertise in change management

Delivers exceptional candidate experiences 

Manage projects from concept/design through implementation, measurement, and improvement

Skills and experience we value

Bachelors degree or equivalent combination of education and experience

Experience supporting a global, corporate Talent Acquisition or HR function

Experience with high volume hiring for professional/technical roles

Exceptional intuition to anticipate issues and natural problem-solving skills

Ability to manage multiple projects/priorities using tactical and strategic thinking skills

Ability to build effective relationships and credibility across a broad range of client groups; demonstrated ability to work effectively with internal and external departmental leadership

Experience analyzing qualitative and quantitative data, recognizing trends and recommending action

Proficiency in Microsoft applications including Word, Excel, PowerPoint and Access

Tech-savvy and knowledgeable with web-based tools

Excellent time management, customer service, organizational, and written/verbal communication skills

Ability to maintain a high level of confidentiality

Stays current on emerging technology trends and applies that knowledge to continual improvement of TA operations, processes, and hiring experience

Ability to work in ambiguity, self-driven