Associate/Analyst, Specialist, Performance & Financial Planning & Support, Technology & Operations

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility

Tech Staff Onboarding & Workforce Management:

- Hiring Renewal and Replacement: Govern and support the end-to-end process for hiring, renewal, and replacement of the contingent workforce.

- Collaborate closely with hiring managers, HR, and external vendors to ensure a smooth and efficient onboarding experience for new contingent staff.

- Monitor and track contingent workforce contracts and ensure timely renewals or replacements.

- Facilitate communication and coordination between all parties involved in the contingent staff lifecycle.

Tech Staff Profile Maintenance:

- Execute all updates of application technology workforce profile changes within various systems platforms.

- Ensure accuracy and completeness of all data related to contingent staff profiles.

- Manage related tasks concerning vendor billing and invoice processing for contingent staff.

- Maintain organized records and documentation for auditing purposes.

Performance and Strategic Planning:

- Support input metric updates across financial, operational, and customer success dashboards.

- Flag red, yellow, and green performance triggers early and partner with department leaders to build corrective action plans.

Assistant Support to Head of Technology:

- Manage calendars, including scheduling meetings, appointments, and travel arrangements.

- Act as back up of administrative tasks, including procurement, People Engagement.

Requirements

- 2+ years of experience in performance management, administrative support or a similar role

- Strong analytical and problem-solving skills, with the ability to interpret financial data and provide meaningful insights

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams

- Ability to work independently and prioritize tasks effectively

- Attention to detail and a commitment to delivering high-quality work

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

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