Receiving Supervisor - Swing Shift

About DCL Logistics

For over 40 years, DCL Logistics has powered the brands that shape how the world shops. We are a modern 3PL and a technology company at heart, trusted by high-growth, innovative names in consumer electronics, health and beauty, wellness, and connected devices. Our proprietary platforms (eFactory, SelectShip, and ReturnTrak) give our clients full command of their supply chain, and our ISO 9001:2015 certified facilities deliver the precision and quality their customers expect. Headquartered in Silicon Valley with a national network reaching 96% of the U.S. population on two-day ground, we help ambitious brands scale without limits.

Why DCL

We are more than a fulfillment company. We are a team of people who make it happen. Our culture is built on four core values that show up in everything we do: Make It Happen, Be Resourceful, Deliver Operational Excellence, and We Care. Here, your work is visible, your ideas matter, and your impact is real from day one. We move fast, we hold ourselves to the highest standard, and we take care of our people. When you join DCL, you don't just join an organization. You join a family.

The Receiving Supervisor will oversee daily operations related to inbound shipments and returned merchandise. This role is responsible for supervising the receiving team to ensure accurate and timely processing of incoming goods, as well as managing the process, including the inspection, documentation, and resolution of returned products. The Supervisor will work closely with warehouse, quality control, and customer service teams to maintain inventory accuracy, streamline workflows, and ensure compliance with company policies. The ideal candidate has strong leadership skills, a solid understanding of warehouse and return operations, and the ability to drive efficiency while maintaining a high level of accuracy and service.

DUTIES AND RESPONSIBILITIES:

• Supervise and coordinate all receiving activities, including unloading, inspecting, sorting, and documentation of incoming shipments.
• Ensure all received goods are accurately counted, verified, and entered in DCL’s ERP systems.
• Perform sorting, separating, and putting away of inventory in warehouse locations.
• Collaborate with Client Services, Inventory Control, and Quality Control teams to resolve any discrepancies.
• Responsible for maintaining daily accuracy of the Check Inbound Log and Receiving Hold Log.
• Maintain a clean, organized, and safe receiving area in compliance with OSHA and company standards.
• Responsible for performing, receiving personnel training and maintaining training records.
• Monitor KPI’s such as receiving accuracy, turnaround time, and damaged rates.
• Schedule and assign tasks to receiving personnel based on workload and priorities.
• Create any necessary spreadsheet reports per customer requests.
• Adheres to 5S Standards.
• Maintain compliance with ISO 9001 and 14001 standards.
• Perform other job responsibilities, as necessary and/or assigned.

SKILLS, ABILITIES, AND PHYSICAL REQUIREMENTS:

• Outstanding interpersonal, written, and verbal communication.
• Strong sense of urgency, attention to detail, and follow-through.
• Strong critical thinking, problem-solving, analytical, and reporting skills.
• Must be able to push/pull/lift up to 50 lbs. at a time.
• Must be able to work in a warehouse environment where the temperature is affected by weather conditions.
• Ability to operate warehouse equipment (e.g., forklifts, pallet jackets, stand-up reach, and stock picker) as needed.
• Ability to stand/walk for long periods of time.

EDUCATION AND EXPERIENCE:

• 3+ years of experience working in a receiving department leadership role is required
• 3-5 years of warehouse/logistics is required
• 3PL experience is a plus
• Availability of working overtime/weekends as necessary when required.
• Computer literacy and Microsoft Office Program proficiency is required.
• JD Edwards experience is a plus.
• High School diploma or GED would is preferred.

Qualifications