Account Manager
Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Ref ID: JR0085209
If you’re here, it’s because you’re looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.
Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries.
Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.
What makes our ride unique?
Our culture and strong values.
Our career development philosophy.
Our commitment to being a force for good.
We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.
THE JOURNEY
- Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar
- Retain and grow revenue/ Investments from existing advertisers
- Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference
- Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM.
- Prepare reports and dashboards to present to partners and use as a source of operational and commercial improvements.
- Bachelor's degree in business, marketing or sales
- Strong business knowledge. +1 year of account management
- Excellent communication skills: Proficiency in French and English
- Detail-oriented, proactive, organized and autonomous
- Negotiation skills
- Data-driven profile
- An empathetic, inclusive, and curious attitude
- Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen)
- Ability to influence stakeholders to help achieve your goals
- Experience with online productivity tools such as Office 365, Salesforce...
- Experience in a high-growth digital startup business is a plus.
Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.
We believe driven talent deserves:
- Private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Extra time off, the freedom to work from home at least 1 day a week, and the opportunity to work from anywhere for up to three weeks a year!
- Online therapy and wellbeing benefits to ensure your mental well-being.
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At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principleshere .
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
So, ready to take the wheel and make this the ride of your life?
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!