Coordinator Partner Onboarding

The Coordinator Vendors onboarding is responsible for overseeing the end-to-end process of training and activating new vendors ensuring a smooth compliant and efficient onboarding experience. The role is key to ensuring each vendor is fully prepared and compliant before going live. This includes:
Vendor Onboarding:

• Manage end-to-end process of training and activating new vendors ensuring a smooth compliant and efficient onboarding experience. 
• Report the progress of the onboarding cases to the team lead and highlight any concerns in real-time. And coordinate with internal teams to ensure a timely onboarding process.

Compliance & Documentation:

• Deliver comprehensive training to introduce the vendors to Talabats systems processes and quality standards.
• Ensure a smooth and efficient onboarding experience by guiding vendors through each step addressing queries and providing necessary support.
• Ensure full compliance with internal SOPs and established processes throughout the activation journey.
• Maintain high standards of data accuracy and proper documentation within the onboarding and tracking systems.

Stakeholder Coordination:

• Collaborate with internal teams such as sales and logistics to align onboarding timelines and resolve any blockers.
• Act as the primary point of contact for vendors during the training and activation process.

Process Optimization:

• Continuously adjust to the improvements in the onboarding workflows to enhance efficiency and vendor experience.
• Track personal performance and consistently achieve onboarding goals.

Vendor Relationship Management:

• Build and maintain positive relationships with vendors during the onboarding process to ensure smooth activation and ongoing collaboration.

Qualifications:

• Bachelors degree.
• Proven experience in vendor onboarding.
• Fluent English and Arabic is mandatory (Spoken and written).
• Strong communication skills to liaise with vendors and internal teams.
• Excellent organizational and time management skills.
• Strong attention to detail and team cooperation skills.
• Proficiency in MS Office Suite; experience with vendor management systems is a plus.
• Ability to work collaboratively in a fast-paced environment.

Remote Work:

No

Employment Type:

Full-time