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Salary
≈ $13k – $31k per year (Estimated)
Location
Remote (Egypt)
Seniority
Senior
Employment
Full-Time

First seen by Alion on Sep 20, 2026. Delivery Hero scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Delivery Hero is a German company founded in Berlin in 2011 that operates online food ordering and delivery platforms in more than seventy countries, mostly under local brands rather than a single global name. Its network includes Talabat in the Middle East, foodpanda across Asia, PedidosYa in Latin America, Yemeksepeti in Turkey and Glovo in southern Europe and Africa, alongside a large quick commerce business running its own dark stores for grocery delivery. Listed in Frankfurt, the group has been consolidating its portfolio and listing regional units separately to close the gap between its market value and the value of its parts.

Role Summary:
The Workforce Planner prepares and produces work volume and staffing forecasts as well as comparative data on results vs. forecasts identifies opportunities for improvement and recommends solutions. This position provides workforce management scheduling and load balancing requirements for work peaks and valleys. The Workforce  Planner makes adjustments and recommendations for optimizing scheduling to maximize service and Workforce Planner prepares and produces work volume and staffing forecasts as well as comparative data on results vs. forecasts identifies opportunities for improvement and recommends solutions. This position provides workforce management scheduling and load balancing requirements for work peaks and valleys. The Workforce  Planner makes adjustments and recommendations for optimizing scheduling to maximize service and quality.
Whats On Your Plate

  • Creates reports on historical data and forecasting results 
  • Analyzes data and recommends solutions for implementation. 
  • Analyzes and develops weekly recommendations for scheduling and uses staffing requirements and operations schedules to determine required staffing levels to ensure the organizations ability to meet operational commitments. 
  • Creates integrated database tracking tools for staffing shrinkage patterns (vacation sick training etc. to optimize staffing forecasts. 
  • Maintains holiday pattern forecasts to ensure effective coverage for holidays. 
  • Performs other related duties as assigned.
     

What Did We Order

  • English level B1. 
  • Proficiency in MS Applications. 
  • Forecasting Knowledge. 
  • Knowledge of service level Calculations. 
  • Problemsolving. 
  • Analytical thinking. 
  • Good Business Writing Skills. 
  • RTM Experience is preferred.

Remote Work:

No


Employment Type:

Contract

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