Senior Strategy & Operations Specialist

Delta, founded in 1971, and listed on the Taiwan Stock Exchange, is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.

For detailed information about Delta, please visit: www.delta-emea.com

This role acts as the central operational and analytical anchor supporting the Platform Leader across the EMEA region. As a key individual contributor, you will provide comprehensive visibility into both solution and branded product businesses by consolidating data, tracking performance, and facilitating cross-departmental alignment. You will play a crucial role in drafting business plans and coordinating with regional teams to ensure strategic initiatives are effectively executed from the ground up.

Key Responsibilities

Strategic Planning & Execution Tracking

• Assist the Platform Leader in drafting and consolidating regional strategy and business plans.
• Act as a central communication bridge across various departments to track the progress of strategic initiatives and ensure a high degree of execution.
• Consolidate cross-functional data and business intelligence to provide management with a holistic, end-to-end view of the regional business portfolio.

Business Operations & Performance Analysis

• Coordinate end-to-end daily business operations across the EMEA region for both solution and branded product lines.
• Track KPI achievements, conduct detailed revenue gap analyses, and collaborate with relevant stakeholders to formulate practical recovery plans.
• Collaborate with cross-country teams to identify operational bottlenecks and support initiatives that improve overall business performance.

Process Optimization & Transformation

• Facilitate the rollout and execution of end-to-end process implementations and digital transformation initiatives.
• Monitor daily operations to ensure compliance with regional and global operational, commercial, and financial standards

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management or a related discipline.
• 10+ years of experience in Business Operations, Commercial Operations, Sales Operations or Customer Operations within international business environments.
• Proven experience supporting regional and global business operations across cross-functional teams.
• Extensive experience leading and optimizing end-to-end business processes, ensuring seamless collaboration across Sales, Customer Service, Supply Chain, Logistics, Finance and Operations.
• Demonstrated success in driving business process standardization, operational governance and continuous improvement initiatives.
• Experience leading ERP implementation, business system optimization and digital transformation projects.
• Strong understanding of commercial operations, customer operations, supply chain and logistics processes.
• Proven ability to partner with Sales, Finance, Supply Chain, Logistics, Customer Service and Project Management teams to improve operational performance and business efficiency.

Technical Skills

• ERP systems (SAP, Microsoft Dynamics 365 Business Central or equivalent).
• CRM systems and sales pipeline management.
• Business process mapping and process governance.
• Performance reporting.
• Business data analysis.
• Microsoft Excel (Advanced).

Language Skills

• Fluency in English and Chinese is required.
• Proficiency in another European language is an advantage.

As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation.